Sr. Sales Operations Analyst

What you’ll be doing

The Sales Excellence team is looking for a talented analyst who can turn data into insights, analyze complex data sets, and ensure the highest of data quality to drive leads, opportunities, and revenue. In this role, you will work with a team of experts to instill a data-driven culture within the sales organization, while instituting best-in-class sales intelligence and CRM processes. You will play an integral role in Experian’s high-performance culture which strives for major incremental improvements to the overall business. This team is a driving force in advancing sales standards by bringing sales data and enablement tools to the forefront. The ideal candidate must be a true team player, hungry for knowledge and learning, and meticulous in their details and quality of work. You will support the sales team for one of our fast growing businesses.

• Support the sales teams with data and analytics to help them discover insights and trends within their territories
• Create reports and dashboards that help sales leaders, and sales reps increase their pipelines and hit their revenue targets
• Partnering with sales leaders to identify areas of opportunity, making recommendations to solve complex business problems, and partnering with cross-functional teams to execute on high level sales strategies and initiatives
• Drive and implement best practices in utilization of Salesforce.com
• Enforce and maintain data quality and accuracy in Salesforce.com
• Support sales with actionable communications such as newsletters and email updates
• Support sellers in adoption of sales tools

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

What your background looks like

• 2 years of experience in sales analytics, sales operations, or other analytical function, ideally in a B2B sales environment
• Proven experience with Salesforce.com, especially with pulling reports, creating dashboards, and managing cases.
• Advanced Microsoft Excel skills
• Proficient in Tableau Desktop (or similar BI tool)
• Strong analytical and problem-solving skills, with high attention to details
• Experience with sales enablement tools is preferred (Salesloft, 6Sense, LinkedIn Sales Navigator)
• Strong written and verbal communication skills. Ability to communicate effectively with sales and cross-functional teams
• Ability to prioritize and handle multiple tasks in an efficient, professional manner while meeting deadlines
• Comfortable working in a fast-paced environment
• High level of accountability; proven ability to take ownership and solve problems
• Bachelor’s Degree

This is a permanent remote home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

This is a remote position.