Sales Support Analyst

Há 5 horas

Campinas, Brasil MAJA-Maschinenfabrik Tempo inteiro

The Sales Support Analyst is part of Sales Operations organization within region Latin America, being the linking pin between sales orders from the region and order execution within Order Engineering, Supply Chain and Installation, reporting to the Regional Sales Support Manager. The Sales Support Analyst takes an active part in implementing a common Operations Planning and Control Framework for Marel, based on best practices, having daily contact with customers and acting directly in importation processes.

**Main Tasks**

The Sales Support Analyst is responsible for the following tasks:

- Responsible for coordinating, providing and planning targeted delivery of equipment’s.
- Play an active day to day role in the Master Scheduling process to ensure smooth order execution.
- Maintain a total overview of the open orders designated to you within the industries and the region and its status.
- Solve issues that come up within the order execution process, reschedule orders as needed.
- Support Sales, Sales Operations & Resources planning process to plan for upcoming changes in the business, which includes all activities related to the orders deliveries.
- Execute Sales, Operations & Resources Planning actions within Latin America region and connected to the industries.
- Act pro-actively to manage deviations within a sales order to mitigate financial risks.
- Keeping all relevant stakeholders informed regularly.

**Skills and Abilities**
- Experience in international deliveries, importation processes with Latin America region.
- Knowledge of order to cash processes.
- Self-starting and operate in a planned/structured way and active in setting and achieving goals.
- Strong internal and external customer centric perspective and approach.
- Planning, coordinating and process oriented.
- Demand management and forecasting.
- Outgoing and clear communication skills.
- People skills.
- Problem solving.
- Continuous improvement.
- English and Spanish languages verbal and written.
- Open to share knowledge and adopt best practices with colleagues across Marel.
- Ability to thrive in a fast paced, highly dynamic environment
- Bachelor or master’s degree in Business Administration, International Business, Foreign Trade.
- Must be proficient in Microsoft Office programs (i.e. Excel, Outlook and Word).
- Strong English skills, both written and verbal.
- Strong Spanish skills, both written and verbal.
- Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage.
- Experience with ERP/CRM systems (SAP, Totvs, Salesforce) is preferable.

**Commitment to Global Safety**

As a Marel employee you are expected to respect internal rules and actively contribute to the delivery of the corporate Safety policy and guidance to ensure Marel is a safe place to work.

**Marel Visions and Values**

In partnership with our customers we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. Marel’s core values are: Unity, Innovation and Excellence

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