Key Account Executive

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About The Company
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay). Since 2018, we have been part of DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale to more than 12 countries where DiDi operates. This innovation spans sustainability, safety, artificial intelligence, financial markets, and more. We value diverse experiences and collaboration to create better solutions fast.

About The Team / Role
The Commercial team is a strategic growth engine for 99’s B2B vertical, ensuring that our corporate clients extract the maximum value from our mobility solutions. We work closely with decision-makers to build long-term partnerships, identify opportunities for expansion, and strengthen client relationships. As a Key Account Executive, you will drive retention and growth within our portfolio and act as a trusted advisor to corporate clients, uncovering opportunities that position 99 as the leading partner for corporate mobility in Brazil.

In this role, you'll be...

• Manage and grow a portfolio of corporate clients, ensuring high satisfaction and long-term retention.
• Act as a trusted advisor, building strong relationships with decision-makers and stakeholders.
• Identify and execute upsell and cross-sell opportunities, expanding revenue within the client base.
• Monitor account performance and analyze mobility usage data to deliver actionable insights.
• Develop and present business reviews and strategic recommendations to client executives.
• Collaborate with Customer Success and Acquisition teams to ensure a seamless client journey.
• Negotiate renewals and contracts, balancing client needs and business goals.

Qualifications / What we’re looking for

• Proven experience in Account Management, Key Accounts, or Sales Farming, ideally in B2B or SaaS.
• Strong ability to build relationships and influence decision-makers.
• Track record of driving upsell, cross-sell, and portfolio growth.
• Data-driven mindset with the ability to interpret client usage, ROI, and performance metrics.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with a consultative approach, focused on delivering value.
• Experience in mobility, technology, or corporate benefits is a plus.
• Strong organization and prioritization skills, capable of managing multiple accounts simultaneously.

Why you'll love working at DiDi

• We create user value by innovating safe, pleasant, and efficient experiences.
• We are data-driven and use metrics to navigate the business landscape.
• Win-win collaboration: success is a team sport.
• We value integrity and do the right thing with candor and respect.
• Growth: strive to do better and help each other grow.
• Diversity and Inclusion: a core value with ongoing initiatives and governance (99Adapta, 99Afro, 99Cores, 99Mulheres, 99Mamães).
• This position is open to everyone, including pregnant people and people with disabilities (PwD).

Seniority level
Mid-Senior level

Employment type
Full-time

Job function
Sales and Business Development

Industries
Software Development