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Senior Information Technology Systems Technician

Há 1 mês


Mogi das Cruzes, Brasil beBeeTechnician Tempo inteiro

Job Title: On-Site IT Support Specialist We're working with a global tech organization to find an experienced IT Support Engineer . This is an exciting opportunity for a technically-minded individual. Key Responsibilities: Provide hands-on support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Expected Results: Operational Continuity Maintenance: Ensure that business processes remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Qualifications & Skills: Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes.