Private Lifestyle Manager – Usa Timezone
Há 24 horas
About Albertine
We are a fast-growing, tech-powered, invitation-only concierge and lifestyle management company. With ambitious expansion plans underway, we are building a global platform designed to enhance the lives of our members, wherever they are in the world. Our app is the engine behind it all: an intelligent digital lifestyle companion that streamlines decision-making, books on your behalf, and curates meaningful, high-quality experiences with a human touch.
We are powered by service, driven by technology, and committed to making a positive impact on people and the planet.
The OpportunityWe're looking for an enthusiastic and service-focused Private Lifestyle Manager to support our growing member base across the USA and Latin America.
This is a fantastic opportunity for someone in the early stages of their career who is passionate about customer service, hospitality, and the luxury lifestyle sector. You'll play an important role in supporting our members with a wide variety of requests, from restaurant bookings and travel arrangements to lifestyle experiences and last-minute problem solving.
Important: This role requires regular weekend working hours as part of your core schedule and working hours in US timezones. You will be helping to ensure our members receive excellent service and quick response times throughout the weekend.
You'll work closely with our experienced international team, gaining valuable exposure to high-end lifestyle management while delivering fast, thoughtful, and personalized support.
What You'll Do- Act as the first point of contact for our members based in the USA and Latin America, providing warm, helpful, and efficient service.
- Handle a variety of lifestyle requests. This could include booking restaurants, arranging travel, securing event tickets, or sourcing gifts.
- Support senior Lifestyle Managers with more complex or high-profile member requests, learning from their experience.
- Liaise with trusted suppliers across hospitality, travel, events, and retail to fulfil member needs.
- Accurately track all requests, preferences, and member feedback using our in-house tech platform.
- Share ideas and feedback on how we can continually improve our tools, processes, and member experience.
- 1–2 years' experience in a customer-focused role, ideally in hospitality, luxury retail, events, travel, or lifestyle management.
- A passion for delivering excellent customer service with a proactive, can-do attitude.
- Strong organisational skills and great attention to detail, with the ability to manage multiple requests at once.
- Comfortable working remotely and independently while being an active and collaborative part of our global team.
- Good knowledge of the lifestyle scene (dining, travel, events, etc.) is a plus.
- Tech-savvy and quick to pick up new digital tools and platforms.
- A positive mindset, problem-solving skills, and a genuine interest in luxury lifestyle trends.
- Speaking multiple languages is a plus.
- Be part of a fast-growing, innovative company that's redefining luxury lifestyle service.
- Gain hands-on experience supporting high-profile clients and global lifestyle brands.
- Work remotely from anywhere
- Join a collaborative, friendly, and international team.
- Build your career in lifestyle management, with opportunities for progression as we continue to grow globally.
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