Success Factors Support Analyst

Há 5 dias

São Paulo, São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiro
Job Title:
SuccessFactors Support Analyst - Remote Location:
BrazilType:
12+ ContractRate:
DOE Job Description:
Indefinite-term support and improvement project.Senior profile and at least 7 years of experience, C1 English and Portuguese, interacting with global teams (Indian, Mexican). Immediate start if possible.Base técnica -The Support Analyst will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability As a member of the Service Delivery Organization an SuccessFactors Onboarding Support Analyst to support and maintain our SAP SuccessFactors Onboarding module 20 The ideal candidate will assist in the smooth execution of onboarding processes manage system tickets and serve as a liaison between HR IT and end users This role focuses on ensuring new hires experience a seamless and compliant onboarding journeyJob ResponsibilitiesProvide deep functional technical expertise in the given process area, as well as demonstrated knowledge of key integration points across different modules and technical componentsUnderstand the global template and regional solutions designed and developed by Solution Delivery teams and resolve the tickets, keeping the solution intact. Perform thorough testing, including regression testing, before releasing any solution for final user validation.Understand and follow ADM IT processes in performing all day-to-day activitiesUnderstand the ADM IT Service Management process, update incident, problem, and service tickets regularly and accurately, and document resolution in the service management toolDesign and configure minor enhancements following the ADM standard configuration naming standards document, and the Functional design documentsProvide technical input in support of audit requests as neededFollow regulatory compliance and Security standardsPartner with other process and system experts to identify and implement business process continuous improvement opportunitiesProvide day-to-day support for the SuccessFactors Onboarding module 20, resolving issues and responding to user queriesTroubleshoot system errors, onboarding task failures, and data flow inconsistenciesMonitor integrations between Onboarding and Employee Central ECAssist with configuration updates, testing, and deployment of changes related to onboarding templates, steps, forms, and workflowsManage user roles and permissions related to the onboarding processCollaborate with HR Talent Acquisition and IT teams to support continuous improvement and process alignmentGenerate reports and dashboards for onboarding status compliance and metricsParticipate in system upgrades, regression testing, and deployment activitiesProvide user support documentation and training for learners and administrators

  • Implementation Success Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil Day - Time Tracking & Shifts Tempo inteiro

    We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance.We're looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients through all...

  • Consultor de Success Factors – SAP

    Há 4 dias

    São Paulo, São Paulo, Brasil Onzze Tempo inteiro R$80.000 - R$120.000 por ano

    Estamos em busca de um Consultor de Success Factors – SAP - Sênior, para atuar em parceria com o maior Banco de Investimentos da América Latina, especializado em capital de investimento, de risco, além de gerenciamento de patrimônio e ativos globais. Vaga para São Paulo (Faria Lima) ou Rio de Janeiro (Botafogo). Responsabilidades e...

  • Application Support Analyst

    Há 6 horas

    São Paulo, São Paulo, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world Here you can transform your career Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...

  • Junior Support Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil LexisNexis Risk Solutions Tempo inteiro

    Customer Service & OperationsJunior Support Analyst As a TSS, you will be the escalation point for advanced technical issues and escalated customer service issues. You will serve as Tier 2 support for the Technical Support Analysts (TSA) and the Technical

  • Junior Support Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil RELX Tempo inteiro

    Join to apply for the Junior Support Analyst role at RELX . As a TSS, you will be the escalation point for advanced technical issues and escalated customer service issues. You will support the Technical Support Analysts (TSA) and Technical

  • Support Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    **Support Analyst L3****Who We Are****What You'll Do**As a Support Analyst L3, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered.**Key Responsibilities**- Strong UNIX env with experience regular expressions, file management, scripting (Shell, Perl, Python).- Incident...

  • Aviation Human Factors Expert

    Há 5 dias

    São Paulo, São Paulo, Brasil beBeeAviation Tempo inteiro R$127.000 - R$173.000

    We're looking for a talented individual to join our team as a Human Factors Specialist. As a Human Factors Specialist, you will play a critical role in designing and testing the flight deck interface.About the RoleYou will collaborate with pilots, designers, and systems engineers to ensure the flight deck interfaces complement the cognitive, physical,...

  • Analyst, Client Success

    2 semanas atrás

    São Paulo, São Paulo, Brasil Visa Tempo inteiro

    Join to apply for the Analyst, Client Success role at Visa Join to apply for the Analyst, Client Success role at Visa Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each...

  • Business Support Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil Boeing Tempo inteiro

    At Boeing, we innovate and collaborate to make the world a better place.From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values.We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for...

  • Trading Support Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil ION Tempo inteiro

    Join to apply for the Trading Support Analyst role at ION Join to apply for the Trading Support Analyst role at ION Get AI-powered advice on this job and more exclusive features. The RoleFidessa's Trading Support Analysts provide functional support for all customer requests across Fidessa's multi-asset product range. This opening has specific focus...