99Food Senior Operations Analyst

3 semanas atrás

São Paulo, Brasil 99 Tempo inteiro

Overview Join to apply for the 99Food Senior Operations Analyst role at 99 . About The Company: If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don\'t even know about (yet). We work to generate value for our users and, above all, for the communities we serve and for society as a whole, making every day better with mobility and delivery services (99) or digital payments (99Pay). Since 2018, we have been part of DiDi Global Inc., a leading mobility technology platform operating in more than 12 countries. Our work spans sustainability, safety, artificial intelligence, financial markets, and more. We value fast pacing with respect, collaboration, and good humor, and we grow together by drawing strength from diverse experiences and opinions. About The Team/Role: We are looking for a customer-centric operations analyst to join the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects and support data analyses that help shape our business strategy, including creating hypotheses, testing them, and developing solutions to improve growth. This role offers opportunities to develop both technical and business skills through industry experience. Responsibilities Creating SQL queries to help analyze business metrics Conducting A/B tests on Marketplace metrics and assisting teams in decision-making Acting as a focal point for projects related to improving our Product solutions Aligning project activities with Marketing, Legal, Operations, Product, Research, Safety, and other areas Organizing project information and communicating developments and results to other teams Qualifications SQL skills Analytical skills Academic background in Business Administration, Economics, Engineering, or related areas (preferred) Advanced English Why You\'ll Love Working Here We create user value by innovating safe, pleasant, and efficient experiences We are data-driven and rely on metrics to navigate the business landscape We emphasize win-win collaboration and candor, with a focus on bringing partners and colleagues success We value integrity and doing the right thing We encourage growth by embracing challenges, learning from mistakes, and helping each other improve Diversity and Inclusion: We value equal opportunities for all and foster an inclusive culture through the Diversity Committee and HR partnerships (99Adapta, 99Afro, 99Cores, 99Mulheres, 99Mamães). This position is open to everyone, including pregnant people and people with disabilities (PwD). Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Software Development #J-18808-Ljbffr

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