Latam enterprise account manager
4 semanas atrás
As an Latam Account Manager, your mission will be to act as a strategic partner to our clients, ensuring continuous value delivery, sustaining long-term relationships, and driving the expansion of our solution within those accounts. You will be responsible to lead the Account Management strategy for net Lex’s expansion across Latin America , driving growth and building long-term relationships with enterprise clients. What will be your main responsibilities as an Account Manager?▪️ Strategic account management : Act as the main point of contact for strategic accounts, with a long-term vision and focus on growth; ▪️ Stakeholder relationship : Build trust-based relationships across different levels of the client organization, including executives and technical areas; ▪️ Value and impact analysis : Lead QBRs, measure ROI, and identify expansion opportunities based on data and tangible results; ▪️ Exploring new use cases : Map opportunities and expand the use of the solution as clients’ needs and priorities evolve; ▪️ Proactive risk management and contract renewal : Anticipate potential risks and ensure contract continuity with a focus on value; ▪️ Analytical and consultative mindset : Use data to generate insights, build strong business cases, and support clients’ strategic decisions; ▪️ Internal collaboration with support and operations teams : Navigate effectively within the company to ensure consistent deliveries aligned with client objectives; ▪️ Governance and updated CRM : Record interactions, risks, and opportunities in a structured and transparent way; To be considered for this position, you must have: ▪️Be a native professional from Mexico, Colombia, or Chile , with deep knowledge of the local business culture and market dynamics; ▪️Advanced/Fluent English is required; ▪️Solid experience in managing strategic accounts, with a track record of working with large companies and navigating complex environments; ▪️Previous experience as an Account Manager, Customer Success Manager, or Consultant in B2 B Saa S companies; ▪️Strong analytical skills and command of KPIs, success indicators, and ROI; ▪️High-level communication and the ability to influence strategic stakeholders; ▪️Autonomous, strategic, and results-oriented profile, with critical thinking and a focus on value delivery; ▪️Proficiency in CRM tools (Hubspot, or similar), with organized pipeline management and governance.
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