Audit Analyst Freight Audit

3 semanas atrás

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Position: AUDIT ANALYST Location: Remote / Brazil Department: Operations Position Audit Analyst ensures continuous and uninterrupted invoice/shipment data audit process via the following means – constant support of other roles within Operation department (DES, IA, RMS, CST, DE), pro-active preventive approach in issues handling, analysis of trends and deviations within Client environment. Responsibilities: Constant support of other roles within Operation department (DES, IA, RMS, CST, DE) in resolution of issues that they have during final product delivery Analyze data available in FRED/BI systems to identify problematic areas in both directions – preventive & corrective. Analyze and update functional specifications, if needed. Collaborate with IT specialists to setup effective business rules. Work in cooperation with Shippers and Carriers to properly apply processing changes and proactively solve issues; Proactively escalate problematic cases to Team Lead/Delivery Expert based on issue nature - Initiate changes to external and internal documentation. Effective communication organization: Communicate with other teams via JIRA platform in terms of job requirements; Communicate with external parties (Clients, Carriers) via Transporeon Freight Audit web-platform (Issue Resolution) and JIRA Service Desk platform Expected Delivery Results to the Company: Invoice audit process is finalized (invoice is approved) by Operations department within invoice payment term via constant support of processes and preventive analytical work. Actions required from Audit Analyst are finalized within internal KPIs stated in below section KPIs: Internal KPIs2 working days is common KPI for finalization of steps on TP side related to data processing SLA (Service Level Agreement) in JIRA Service desk platform Due date in JIRA internal tasks Invoice payment due date (where applicable according to the process Qualifications: Bachelor or Master Degree with a major in Logistics/ International Economic relations/ Banking/ Accounting/ Finance; Upper-Intermediate level of English (B2) Minimum 1 year of experience within Operations department. MS Office proficiency (Excel knowledge is on high priority). Deep knowledge of Freight Audit business and business processes/ working approaches inside the company; Proficient user of FRED system; JIRA knowledge; Strong team player; Quick-learner; Quality mindset with business approach; Good communication skills; Customer-oriented; Problem solving skills; Strong analytical skills; High level of critical thinking skills; Attentive to details; Organized and flexible; Root cause analysis skills; Detailed oriented; Accurate, patient. #J-18808-Ljbffr

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