Technical Customer Success Specialist
Há 4 dias
**Job Title:** Technical Customer Success Specialist As a technical customer success specialist, you will be responsible for delivering high-quality solutions to complex customer support issues. This role involves troubleshooting escalated support cases, providing proactive and personalized customer service, and collaborating with internal teams to diagnose and resolve recurring problems. The key responsibilities of this position include: Delivering specialized technical solutions to customers, leveraging your analytical thinking and problem-solving skills. Providing exceptional customer service by communicating effectively and addressing customer concerns in a timely manner. Collaborating with cross-functional teams to identify and implement process improvements that enhance the overall customer experience. In terms of required skills and qualifications, we are seeking individuals with: A minimum of 8+ years of customer support experience, preferably in an ERP/MIS environment. Strong understanding of support operations and troubleshooting methodologies, including hands-on experience with tools like Salesforce, JIRA, and Confluence. Excellent verbal and written communication skills in English, as well as strong documentation and organizational abilities. We offer a dynamic work environment with opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please consider applying for this exciting opportunity
-
Technical Customer Success Specialist
Há 2 dias
Fortaleza, Brasil Bebeecustomersuccess Tempo inteiro**Job Title:** Technical Customer Success SpecialistAs a technical customer success specialist, you will be responsible for delivering high-quality solutions to complex customer support issues.This role involves troubleshooting escalated support cases, providing proactive and personalized customer service, and collaborating with internal teams to diagnose...
-
Technical Customer Success Specialist
Há 2 dias
Fortaleza, CE, Brasil beBeeCustomerSuccess Tempo inteiro**Job Title:** Technical Customer Success Specialist As a technical customer success specialist, you will be responsible for delivering high-quality solutions to complex customer support issues. This role involves troubleshooting escalated support cases, providing proactive and personalized customer service, and collaborating with internal teams to diagnose...
-
Customer Support Specialist
2 semanas atrás
Fortaleza, Brasil beBeeCustomer Tempo inteiroCustomer Support Specialist We are seeking a skilled and customer-focused professional to join our team as a Customer Support Specialist. In this role, you will provide exceptional service to customers through inbound calls, addressing their inquiries and resolving issues in a timely and professional manner. Your key responsibilities will include: Analyzing...
-
Key Customer Success Professional
1 semana atrás
Fortaleza, Brasil Bebeecustomer Tempo inteiroDrive customer satisfaction and success as a key member of our Graphic Communications team.We are seeking a Technical Customer Success Analyst to play a crucial role in delivering exceptional service, troubleshooting complex requests, and ensuring timely resolutions.This vital position combines technical expertise, analytical thinking, and customer-focused...
-
Technical Support Specialist
2 semanas atrás
Fortaleza, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide customer support and resolve technical issues. As a key member of our team, you will be responsible for answering questions, troubleshooting problems, and guiding clients through any issues they may encounter. Manage large volumes of incoming requests. Provide...
-
Key Customer Success Professional
2 semanas atrás
Fortaleza, Brasil beBeeCustomer Tempo inteiroDrive customer satisfaction and success as a key member of our Graphic Communications team. We are seeking a Technical Customer Success Analyst to play a crucial role in delivering exceptional service, troubleshooting complex requests, and ensuring timely resolutions. This vital position combines technical expertise, analytical thinking, and customer-focused...
-
Customer Success Consultant
Há 6 dias
Fortaleza, Brasil CAS Tempo inteiroCustomer Success Specialist Consultant – Latin America CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of...
-
Technical Support Specialist
2 semanas atrás
Fortaleza, CE, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide customer support and resolve technical issues. As a key member of our team, you will be responsible for answering questions, troubleshooting problems, and guiding clients through any issues they may encounter. Manage large volumes of incoming requests. Provide...
-
Technical Support Specialist
2 semanas atrás
Fortaleza, Brasil Bebeecustomersupport Tempo inteiroTechnical Support SpecialistWe are seeking an experienced Technical Support Specialist to provide customer support and resolve technical issues.As a key member of our team, you will be responsible for answering questions, troubleshooting problems, and guiding clients through any issues they may encounter.Manage large volumes of incoming requests.Provide...
-
Fortaleza, Brasil beBeeCustomerSupport Tempo inteiroWe are seeking a dedicated Customer Support Specialist to handle incoming tickets, provide product support and guide clients through technical issues. The role involves managing large volumes of customer inquiries, troubleshooting technical problems and triaging tickets to the correct teams. Additionally, you will follow established communication procedures...
