Technical Support Specialist
Há 2 dias
Technical Support Specialist We are seeking an experienced Technical Support Specialist to provide customer support and resolve technical issues. As a key member of our team, you will be responsible for answering questions, troubleshooting problems, and guiding clients through any issues they may encounter. Manage large volumes of incoming requests. Provide expert support to answer inquiries on products. Acknowledge and handle technical issues. Route tickets to the correct teams. Follow established communication protocols and procedures. You will work closely with our global teams to resolve customer complaints and deliver solutions within set timelines. Your role requires exceptional communication and interpersonal skills to effectively interact with customers and technical personnel. To excel in this position, you will need: A degree in Computer Science or a related field. At least 2 years of demonstrable experience in technical customer support. The ability to diagnose complex technical issues. A basic understanding of frameworks such as Agile, ITIL, COBIT. Proficiency in ticketing tools (Zendesk, Jira, Salesforce). Benefits and Opportunities This role offers opportunities for professional growth and development in a dynamic environment. You will have access to cutting-edge technology and resources to enhance your skills and knowledge. About the Role This is a critical role that requires strong technical expertise, excellent communication skills, and a passion for delivering high-quality customer support.
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Technical Support Specialist
Há 11 horas
Fortaleza, CE, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide customer support and resolve technical issues. As a key member of our team, you will be responsible for answering questions, troubleshooting problems, and guiding clients through any issues they may encounter. Manage large volumes of incoming requests. Provide...
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Technical Support Specialist
2 semanas atrás
Fortaleza, Brasil Bebeesupport Tempo inteiroWe are seeking a skilled Technical Support Specialist to provide daily technical support to customers, resolving software and compliance-related issues.This full-time, remote role involves working closely with various teams, utilizing tool subscriptions such as Enterprise ChatGPT, Grammarly, and GitHub Copilot (if required) to deliver exceptional support.The...
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Software Technical Support Professional
2 semanas atrás
Fortaleza, Brasil Bebeesupport Tempo inteiroTechnical Support Specialist OpportunityWe are seeking a skilled technical support specialist to provide daily assistance to customers.The ideal candidate will be responsible for resolving software and compliance-related issues.Key Responsibilities:Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied...
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Software Technical Support Professional
2 semanas atrás
Fortaleza, Brasil beBeeSupport Tempo inteiroTechnical Support Specialist Opportunity We are seeking a skilled technical support specialist to provide daily assistance to customers. The ideal candidate will be responsible for resolving software and compliance-related issues. Key Responsibilities: Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers...
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Software Technical Support Professional
Há 15 horas
Fortaleza, CE, Brasil beBeeSupport Tempo inteiroTechnical Support Specialist Opportunity We are seeking a skilled technical support specialist to provide daily assistance to customers. The ideal candidate will be responsible for resolving software and compliance-related issues. Key Responsibilities: Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers...
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Technical Support Specialist
Há 3 dias
Fortaleza, Brasil beBeeCustomer Tempo inteiroJob Opportunity We are seeking a dedicated professional to strengthen our support capacity during night-hour coverage. The ideal candidate will provide fast and useful technical assistance on applications, answer technical queries on application issues, and offer advice to solve them. The role may also include assisting with software testing as part of our...
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Support Specialist
Há 3 dias
Fortaleza, Brasil Bebeecustomer Tempo inteiroWe are seeking a support specialist to assist our players via email.This role requires customer-centricity, excellent communication skills and a passion for delivering exceptional player experiences.Key Responsibilities: Answer player queries and resolve issues in a timely manner Provide technical solutions and guidance via email The ideal candidate will be...
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Technical Support Specialist
Há 4 dias
Fortaleza, CE, Brasil beBeeCustomer Tempo inteiroJob Opportunity We are seeking a dedicated professional to strengthen our support capacity during night-hour coverage. The ideal candidate will provide fast and useful technical assistance on applications, answer technical queries on application issues, and offer advice to solve them. The role may also include assisting with software testing as part of our...
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Technical Support Specialist
Há 6 dias
Fortaleza, Brasil Bebeecustomer Tempo inteiroJob OpportunityWe are seeking a dedicated professional to strengthen our support capacity during night-hour coverage.The ideal candidate will provide fast and useful technical assistance on applications, answer technical queries on application issues, and offer advice to solve them.The role may also include assisting with software testing as part of our...
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SAP Technical Support Director
3 semanas atrás
Fortaleza, Brasil beBeeAutomation Tempo inteiroJob Role: SAP Technical Support Director Main Objectives: Create and implement best practices and operational procedures related to Application Development in SAP ECC and S/4 (ABAP, BTP, Fiori). Lead Orbia's companies in LATAM through our Service Delivery Model and ensure timely support. Provide operational assistance for application/integration developments...
