Technical Support Specialist
Há 3 dias
Job OpportunityWe are seeking a dedicated professional to strengthen our support capacity during night-hour coverage.The ideal candidate will provide fast and useful technical assistance on applications, answer technical queries on application issues, and offer advice to solve them.The role may also include assisting with software testing as part of our quality assurance processes.Serve as a point of contact for customers seeking technical assistance over the phone, email or customer service desk tools.Perform remote troubleshooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through problems solving process.Direct unresolved issues to the next level of support.Provide accurate information on IT products or services.Record events/problems and their resolution in logs.Follow up and update customer status and information.Pass on any feedback or suggestions by customers to the appropriate internal team.Identify and suggest possible improvements on procedures.
-
Technical Support Specialist
2 semanas atrás
Fortaleza, Brasil Bebeesupport Tempo inteiroWe are seeking a skilled Technical Support Specialist to provide daily technical support to customers, resolving software and compliance-related issues.This full-time, remote role involves working closely with various teams, utilizing tool subscriptions such as Enterprise ChatGPT, Grammarly, and GitHub Copilot (if required) to deliver exceptional support.The...
-
Software Technical Support Professional
1 semana atrás
Fortaleza, Brasil Bebeesupport Tempo inteiroTechnical Support Specialist OpportunityWe are seeking a skilled technical support specialist to provide daily assistance to customers.The ideal candidate will be responsible for resolving software and compliance-related issues.Key Responsibilities:Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied...
-
Software Technical Support Professional
1 semana atrás
Fortaleza, Brasil beBeeSupport Tempo inteiroTechnical Support Specialist Opportunity We are seeking a skilled technical support specialist to provide daily assistance to customers. The ideal candidate will be responsible for resolving software and compliance-related issues. Key Responsibilities: Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers...
-
Technical Support Specialist
34 minutos atrás
Fortaleza, Brasil beBeeCustomer Tempo inteiroJob Opportunity We are seeking a dedicated professional to strengthen our support capacity during night-hour coverage. The ideal candidate will provide fast and useful technical assistance on applications, answer technical queries on application issues, and offer advice to solve them. The role may also include assisting with software testing as part of our...
-
Support Specialist
Há 4 horas
Fortaleza, Brasil Bebeecustomer Tempo inteiroWe are seeking a support specialist to assist our players via email.This role requires customer-centricity, excellent communication skills and a passion for delivering exceptional player experiences.Key Responsibilities: Answer player queries and resolve issues in a timely manner Provide technical solutions and guidance via email The ideal candidate will be...
-
Technical Support Specialist
Há 19 horas
Fortaleza, CE, Brasil beBeeCustomer Tempo inteiroJob Opportunity We are seeking a dedicated professional to strengthen our support capacity during night-hour coverage. The ideal candidate will provide fast and useful technical assistance on applications, answer technical queries on application issues, and offer advice to solve them. The role may also include assisting with software testing as part of our...
-
SAP Technical Support Director
2 semanas atrás
Fortaleza, Brasil beBeeAutomation Tempo inteiroJob Role: SAP Technical Support Director Main Objectives: Create and implement best practices and operational procedures related to Application Development in SAP ECC and S/4 (ABAP, BTP, Fiori). Lead Orbia's companies in LATAM through our Service Delivery Model and ensure timely support. Provide operational assistance for application/integration developments...
-
Litigation Support Specialist
2 semanas atrás
Fortaleza, Brasil beBeeSupport Tempo inteiroJob Title: Litigation Support Specialist This position involves providing comprehensive support to attorneys by conducting legal research, preparing documents, and managing cases. Key Responsibilities: Legal Research and Documentation: Conduct thorough research, analyze data, and prepare accurate documents. Case Management: Manage case files, maintain...
-
Technical Sourcing Specialist
1 semana atrás
Fortaleza, Brasil Velozient Tempo inteiroWe are looking for a remote Technical Sourcing Specialist based in Latin America with 2+ years of experience and excellent English communication skills — both written and spoken.You'll be responsible for identifying, engaging, and connecting top technical talent — including software engineers, developers, and other IT professionals — through platforms...
-
Sap Technical Support Director
2 semanas atrás
Fortaleza, Brasil Bebeeautomation Tempo inteiroJob Role: SAP Technical Support DirectorMain Objectives:Create and implement best practices and operational procedures related to Application Development in SAP ECC and S/4 (ABAP, BTP, Fiori).Lead Orbia's companies in LATAM through our Service Delivery Model and ensure timely support.Provide operational assistance for application/integration developments...