Software Technical Support Professional
Há 8 horas
Technical Support Specialist OpportunityWe are seeking a skilled technical support specialist to provide daily assistance to customers.The ideal candidate will be responsible for resolving software and compliance-related issues.Key Responsibilities:Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customersFollow established service level agreements (SLAs)Triage support requests by conducting a first-level investigation of technical product issuesProvide continuous updates on issue resolution status to customers and key stakeholdersCollaborate with the Engineering team to ensure timely resolution of customer issuesExcellent written and verbal English communication skillsUniversity degree in Computer Science, Engineering, or a related technical field2+ years of customer support experience for a commercial software productAbility to investigate and troubleshoot product issuesStrong problem-solving capabilities in a SaaS application environmentCareer-minded and willing to take on new challengesTrustworthy, team-oriented, and transparent15 days Paid Time Off (PTO), one floating day, three sick days, and designated national holidaysA supportive and innovative work environmentA commitment to transparency and open communicationAn emphasis on teamwork and collaboration
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Software Technical Support Professional
3 semanas atrás
Fortaleza, Brasil beBeeSupport Tempo inteiroTechnical Support Specialist Opportunity We are seeking a skilled technical support specialist to provide daily assistance to customers. The ideal candidate will be responsible for resolving software and compliance-related issues. Key Responsibilities: Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers...
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Software Technical Support Professional
1 semana atrás
Fortaleza, CE, Brasil beBeeSupport Tempo inteiroTechnical Support Specialist Opportunity We are seeking a skilled technical support specialist to provide daily assistance to customers. The ideal candidate will be responsible for resolving software and compliance-related issues. Key Responsibilities: Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers...
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Technical Support Specialist
2 semanas atrás
Fortaleza, Brasil beBeeCustomer Tempo inteiroJob Opportunity We are seeking a dedicated professional to strengthen our support capacity during night-hour coverage. The ideal candidate will provide fast and useful technical assistance on applications, answer technical queries on application issues, and offer advice to solve them. The role may also include assisting with software testing as part of our...
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Technical Support Specialist
Há 7 dias
Fortaleza, Brasil Bebeecustomersupport Tempo inteiroTechnical Support SpecialistWe are seeking an experienced Technical Support Specialist to provide customer support and resolve technical issues.As a key member of our team, you will be responsible for answering questions, troubleshooting problems, and guiding clients through any issues they may encounter.Manage large volumes of incoming requests.Provide...
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Technical Support Specialist
2 semanas atrás
Fortaleza, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide customer support and resolve technical issues. As a key member of our team, you will be responsible for answering questions, troubleshooting problems, and guiding clients through any issues they may encounter. Manage large volumes of incoming requests. Provide...
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Technical Support Specialist
2 semanas atrás
Fortaleza, CE, Brasil beBeeCustomer Tempo inteiroJob Opportunity We are seeking a dedicated professional to strengthen our support capacity during night-hour coverage. The ideal candidate will provide fast and useful technical assistance on applications, answer technical queries on application issues, and offer advice to solve them. The role may also include assisting with software testing as part of our...
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Technical Support Specialist
1 semana atrás
Fortaleza, CE, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide customer support and resolve technical issues. As a key member of our team, you will be responsible for answering questions, troubleshooting problems, and guiding clients through any issues they may encounter. Manage large volumes of incoming requests. Provide...
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SAP Technical Support Director
4 semanas atrás
Fortaleza, Brasil beBeeAutomation Tempo inteiroJob Role: SAP Technical Support Director Main Objectives: Create and implement best practices and operational procedures related to Application Development in SAP ECC and S/4 (ABAP, BTP, Fiori). Lead Orbia's companies in LATAM through our Service Delivery Model and ensure timely support. Provide operational assistance for application/integration developments...
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Administrative Support Professional
Há 2 dias
Fortaleza, Brasil beBeeExecutiveAssistant Tempo inteiroAdministrative Support Professional We are seeking a highly skilled Administrative Support Professional to join our team. As an integral member of our organization, you will be responsible for providing administrative support to senior leaders, ensuring seamless daily operations and effective communication. The ideal candidate will have 4-10 years of...
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Legislative Support Professional
2 semanas atrás
Fortaleza, Brasil beBeeLegal Tempo inteiroLegislative Support Professional The position of Legislative Support Professional is designed to provide comprehensive assistance to attorneys in their day-to-day operations. Key responsibilities include conducting thorough research, drafting and preparing legal documents, and maintaining accurate records of case files and documents. Main Responsibilities:...