Senior Support Engineer

Há 3 dias

Região Geográfica Imediata de Criciúma, Brasil EPAM Systems Tempo inteiro

5 days ago Be among the first 25 applicants

We are seeking a highly skilled Senior Support Engineer with expertise in Linux and Managed File Transfer (MFT) systems, specifically CLEO Harmony and Sterling File Gateway.

In this role, you will play a vital part in supporting our MFT platform migration, ensuring secure, reliable, and scalable file transmission services across our business units.

Responsibilities
  • Configure and set up CLEO Harmony and Sterling File Gateway to enable file transmission capabilities
  • Design automated workflows for MFT using shell and Perl programming
  • Configure and manage Connect:Direct and file agent scripts for automated file transfers
  • Collaborate with network, firewall, and system administrators to resolve connectivity issues involving TCP/IP and FTP/SFTP
  • Gather and analyze transmission requirements by interacting with business stakeholders to design tailored solutions
  • Provide 24x7 support for file transmission systems, including on-call rotations and maintaining after-hours availability for scheduled maintenance
  • Mentor team members and adhere to established engineering processes
  • Accept guidance from project leads, with the capability to step into a lead role when necessary
Requirements
  • Hands-on experience with CLEO Harmony and Sterling File Gateway in operational environments
  • 3+ years of Unix/Linux application support and programming skills utilizing Bash/Korn Shell and Perl
  • 3+ years of expertise in file transmission protocols including SFTP/SSH, FTPS/SSL, HTTPS, and PGP/GPG
  • Background in TCP/IP connectivity setups, troubleshooting, and MFT workflow creation
  • Strong problem-solving and troubleshooting abilities
  • Ability to handle multiple tasks and projects under strict deadlines
  • Excellent interpersonal communication and documentation capabilities
Nice to have
  • Background in IBM Sterling Connect:Direct
  • Programming knowledge of C and Java
  • Familiarity with Google Cloud Platform (GCP) and GCS Bucket storage
  • Understanding of cloud architecture principles
We offer
  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
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