
Human Resources Director
3 semanas atrás
Influx is a fast-growing startup offering a scalable, elastic, and turnkey customer support solution for tech companies and eCommerce brands.
**Key Responsibilities**
- Support the company's ambitious growth targets by creating a comprehensive strategic plan and hiring people on average better than the (terrific) people we currently have
- Design and implement high-standard learning and development systems that are evidence-based and best-fit for the company
- Establish high-standard performance management systems that provide employees with clear structures and pathways, aligned with compensation
- Own operational excellence in our Human Resources Department
- Participate in decision-making as a member of the leadership team
**What we're Looking for**
- Ten years of experience managing people in a Human Resources department
- Experience making high-quality and strategic decisions involving people and organizational structures
- Success stories in driving operational excellence
- The tenacity to thrive in adverse conditions
- Familiarity with the service industry
- Excellent planning and organizational execution skills
- Excellent communication skills, including written and spoken English
**What you will get**
- A fast-growing startup with ambitious growth targets
- A team of professionals working with high standards and healthy culture
- A remote environment, where you can work from home
- Novel ways to work, utilizing technology to provide value efficiently
**About Influx**
Influx provides 24/7 on-demand support service and guarantees response times and coverage. We can troubleshoot and solve customer problems in under one hour, every hour of the week.
Our head office is in Melbourne, Australia, and we have 1000+ staff located around the globe, 500+ of which are in Jamaica. We were founded in 2014 and have been growing since
**Job Types**: Full-time, Contract
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