Empregos atuais relacionados a Customer Experience Specialist - Rio de Janeiro, Rio de Janeiro - People Human Resources
-
Customer Experience Specialist
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerExperience Tempo inteiro R$113.930 - R$170.895We are seeking a skilled Customer Experience Specialist to join our team.About the RoleThis is an exciting opportunity for a customer-focused professional to make a meaningful impact on our business.As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service by providing timely and effective solutions to customer...
-
Customer Experience Specialist
Há 7 dias
Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomer Tempo inteiro R$56.000 - R$79.000We are seeking a highly skilled Customer Experience Specialist to join our team. The ideal candidate will have exceptional customer service skills, the ability to work in a fast-paced environment, and a passion for delivering outstanding results.The Customer Experience Specialist will be responsible for managing daily correspondence, responding to inquiries,...
-
Customer Experience Specialist
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSuccess Tempo inteiro R$87.120 - R$117.060Job Overview:The role of a Customer Success Manager is pivotal in driving exceptional customer experiences as part of a leading digital experience platform's global expansion. This position involves partnering with customers to drive business adoption and satisfaction throughout the post-launch journey, fostering strong relationships and ensuring seamless...
-
Customer Success Specialist
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSuccess Tempo inteiro R$98.000 - R$151.800**Customer Success Specialist**We are seeking a skilled Customer Success Specialist to join our team. This role is perfect for individuals who enjoy working closely with customers, understanding their needs, and developing solutions to meet those needs.The ideal candidate will have a strong technical background and excellent communication skills. They will...
-
Principal Customer Enablement Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Aspen Technology Tempo inteiroPrincipal Customer Enablement Specialist Join to apply for the Principal Customer Enablement Specialist role at Aspen Technology . Your Impact Provide loyalty-inspiring on-site customer services that drive user engagement and sustain product usage. Troubleshoot & resolve complex technical and/or engineering-related problems reported by Customer using...
-
Customer Training Specialist, Folio
Há 7 dias
Rio de Janeiro, Rio de Janeiro, Brasil EBSCO Information Services Tempo inteiroEBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....
-
Vaga De Field Service Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Catho Online Ltda. - BR - Specialist Tempo inteiroField Specialist Role · The Field Specialist is a critical position responsible for ensuring the safe, efficient, and reliable delivery of products and services to customers.Main Responsibilities:Deliver Results On-Time: Ensure all job deliverables are accurate and complete.Responsible for service delivery execution.Plan, coordinate, and execute coil tubing...
-
Customer Experience Specialist
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil MANUAL Tempo inteiro US$70.000 - US$120.000 por anoThis is an exciting opportunity to join our Global Patient Experience Team. Based in Rio and working directly with our Global Patient Experience Team (located in Brazil, England and the Philippines), you'll provide the best in class experience to each and every one of our customers you speak to. Offering a human, empathetic and solution oriented approach to...
-
Business Process Optimization Specialist
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil beBeeNetwork Tempo inteiro R$80.000 - R$140.000Job Description:The Business Network Deployment Lead oversees the success of internal SAP Ariba teams working with suppliers, including catalog specialists, onboarding specialists, seller integration, education specialists, customer support, and customer executives.This role is accountable for structuring projects to meet customer goals and objectives from...
-
Customer Engagement Specialist
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil beBeeAccountManagement Tempo inteiro R$72.000 - R$88.000Job Title: Customer Engagement SpecialistAward-winning organization is seeking a seasoned professional to join our team as a Customer Engagement Specialist. This role will play a key part in driving business growth by forging strong relationships with our customers and exceeding their expectations.The ideal candidate will possess excellent communication...
Customer Experience Specialist
2 semanas atrás
A People Human Resources está conduzindo o processo seletivo para uma multinacional do segmento de saúde, com atuação global e forte presença no Brasil. Neste momento, buscamos
Customer Experience Specialists
para compor o time de atendimento e garantir uma jornada excepcional para pacientes, com reporte direto ao Reino Unido.
São
6 vagas CLT
, com modelo de trabalho
híbrido
(presencial 2 vezes por semana no escritório localizado no Rio de Janeiro, no bairro Botafogo).
Responsabilidades:
- Realizar atendimentos em inglês a pacientes por meio de diferentes canais (chat, e-mail, telefone), assegurando uma experiência acolhedora, eficiente e de classe mundial;
- Atuar como a voz da empresa, oferecendo suporte consultivo e humanizado durante toda a jornada do paciente;
- Apoiar a resolução de problemas com agilidade e empatia, garantindo satisfação e fidelização;
- Colaborar de forma próxima com áreas internas para identificar e remover barreiras que impactem a experiência do usuário;
- Criar e aprimorar processos que otimizem o suporte ao paciente, com foco em eficiência e excelência.
Requisitos:
- Inglês fluente (oral e escrito) — fator eliminatório, com atuação diária no idioma;
- Experiência anterior com atendimento ao cliente em canais digitais (chat, e-mail, telefone);
- Desejável vivência com plataformas como Zendesk e Botmaker;
- Será considerado diferencial ter atuado em startups, especialmente do segmento de tecnologia ou healthtechs;
- Perfil proativo, empático, com excelente comunicação e foco em soluções.
Se você ama se comunicar em inglês, gosta de ambientes dinâmicos e desafiadores, e tem paixão pelo atendimento, solucionando problemas e tirando dúvidas de forma empática e acolhedora, essa oportunidade é para você Aguardamos sua candidatura
