[Impact Fortaleza]-Customer Success
Há 2 dias
This would be your gross salary for this job opportunity.
About Petruz FruityIt is a company that sells açaí, a typical fruit from the Amazon.
RoleThe candidate will be responsible for maintaining relationships with customers through meetings, calls, and other forms of contact adopted by the company. He will develop projects that focus on providing an excellent customer service and support experience and helping customers achieve their desired goals.
Working HoursMonday to Friday, 8:00 am - 6:00 pm
Responsibilities- Analyze the area's success indicators and help identify operational failures, in order to improve the customer experience.
- Identify the main customer difficulties and create strategic solutions to resolve the problem.
- Make calls to check how the customer's relationship is with the solution delivered in our product and what can be done to help them make the most of it.
- Provide information about our customers to the internal product, technology, sales, and marketing team in order to improve the customer experience.
- Collect feedback from partners and customers about the product/service and the current status of the relationship with the organization.
The steps involved in being recruited for this job.
- CV analysis
- Video to AIESEC
- Solides Test
- Company Interview
Estimated process time is 10 days .
BackgroundsSustainability (Required)
Skills- Consulting (Required)
- Communication (Required)
- Community Development (Required)
Any Nationality
LogisticsWhat you’ll be provided with during your stay:
- Accommodation: A place to stay will be provided and paid for.
- Transportation: A means of transportation will be paid for but not provided.
- Food: 1 meal per day will be paid for but not provided.
- Computer: A computer will be provided.
- Leadership space: AIESEC will be providing leadership training during your experience.
- Health insurance: You will require health insurance for the duration of the opportunity.
- Apply your skills and knowledge in a practical environment.
- International Exposure - Experience working in new cultures and industries.
- Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation, and Demonstrating Integrity).
- Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
- Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.
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