Program Director

Há 9 horas

São Paulo, São Paulo, Brasil Netcracker Technology Tempo inteiro

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LATAM Sr. Talent Acquisition Manager, Netcracker Technology

PROGRAM DIRECTOR - BSS

If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary, and contribute to the largest digital transformations around the world.

What's in it for you?

At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations, and get excited about new technology. We take complete ownership of our roles and aren't micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What is the scope of this role?

The Program Director has the two-fold role of securing and delivering professional services for the Netcracker customer base. The Program Director will be involved in E2E activities to ensure that service commitments are attainable and profitable.

Responsibilities

Manage and grow Netcracker's on-site transformation programs, including the following: Budget and business planning for projects and programs including forecasting, monitoring, and resource planning, while ensuring business profitability Manage customer expectations and satisfaction Generate additional profitable revenue by expanding the scope of services provided by Netcracker Partner with Sales Team to support new solution revenue opportunities within accounts through the creation of calculations and proposals, execution of contract negotiations, and pre-sales consulting. Represent Solution Delivery in presales activities, ensuring that Netcracker deployment methodologies are accurately represented to potential customers Lead recurring governance meetings with client steering committee to ensure alignment on program milestones and future strategy. Hold

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