Sales Enablement Manager

Sales Enablement Manager Join to apply for the Sales Enablement Manager role at 99 . About the Company If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay). Since 2018, we have been part of DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more. Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, and we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results. About the Team/Role The Sales Enablement & CRM team ensures that our sales organization operates with the right tools, processes, and training to perform at its best. From CRM hygiene to onboarding, from playbooks to partner training, this team bridges sales operations and sales excellence. As Manager, you will lead both CRM and Enablement functions, ensuring data quality, process adoption, and scalable enablement programs. Responsibilities Leading CRM architecture and alignment with sales processes. Overseeing CRM data quality and lead hygiene. Driving sales onboarding and training programs. Developing segment‑specific sales playbooks and toolkits. Designing partner onboarding and training experiences. Ensuring integration and activation support for new partners. Managing a team of analysts to deliver both CRM support and enablement initiatives. Monitoring adoption and providing continuous improvement feedback loops. Qualifications Proven experience in Sales Enablement, CRM Management, or Sales Operations. Strong knowledge of CRM systems (Salesforce, HubSpot, Dynamics or similar). Experience designing training programs, playbooks, and sales materials. Leadership skills with ability to balance data/tech with people enablement. Fluency in English (mandatory); Mandarin is a strong plus. Excellent communication and cross‑functional collaboration skills. Benefits We create user value – always innovate safe, pleasant, and efficient experiences. We are data‑driven and analyze valuable metrics for informed decisions. Win‑win collaboration – we help partners and colleagues win while communicating with candor and executing with excellence. Integrity – we always aim to do the right thing and listen sincerely. Growth – we pursue betterment by venturing beyond comfort zones, learning from mistakes, and helping each other grow. Diversity and Inclusion – our differences are our strengths; we practice inclusion, plurality, and respect. Diversity & Inclusion Diversity is not a vision of the future but a non‑negotiable value of who we are. We practice inclusion, plurality, and respect, and we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups – 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, and there remains a long road before us. We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD). Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industries Software Development Referrals increase your chances of interviewing at 99 by 2x. #J-18808-Ljbffr