![Modular Mining](https://media.trabajo.org/img/noimg.jpg)
Application Specialist I
2 semanas atrás
The Company
Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We’re more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.
Job Purpose
Providing first-level technical support for Modular Mining's products. Answering calls, identifying and solving problems with the systems or providing guidance to customers on how to use them.
We are looking for people with a keen analytical mind, who are quick learners and collaborative.
Job vacancy in Belo Horizonte – MG.
Work regime
Hybrid work schedule
Job Duties and Responsibilities
Answering calls within the established deadlines and quality standards Investigate problems and identify root causes Restoring system functionality in the shortest possible time Understanding and documenting system functionalities and carrying out tests Analyze code and/or replicate problems on the bench Deploy patches and system updates Answering calls on call Availability for travel.
Required Skills
University degree in Computer Science, Information Systems or Engineering (with a technological background desirable) Minimum 1 year's experience in customer service and technical support Experience in programming languages desirable (C, C++, Java, Python, SQL, R, etc.) Knowledge of Windows and Linux environment administration Minimum level of English required for the position: intermediate (reading, writing and speaking). Proficiency in English will be considered a plus. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.-
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