Servicenow Business Intelligence Lead

2 semanas atrás

Manaus, Brasil Bebeedata Tempo inteiro

ServiceNow Administrator Job Description The successful candidate will lead the reporting, analytics, and KPI strategy for the ServiceNow platform, driving data visibility, operational performance insights, and measurable ROI. Key Responsibilities Own ServiceNow reporting and analytics governance across all modules. Define and standardize KPIs, reporting cadence, and data quality frameworks. Design and build dashboards and reports in Performance Analytics, Reporting, and Visualization tools. Deliver executive and operational dashboards providing real-time service and performance insights. Collaborate with business and platform owners to align reporting with goals and ITIL frameworks. Ensure data accuracy, governance, and consistency across ServiceNow, Power BI, and Salesforce. Measure and communicate platform adoption, automation gains, and productivity improvements. Stay current on ServiceNow releases, AI / Now Assist features, and emerging analytics capabilities. Requirements 3+ years of ServiceNow experience (Performance Analytics, Reporting, or Data Visualization). Proven ability to design dashboards across ITSM, CSM, and SPM modules. Strong knowledge of ServiceNow data models, tables, and CMDB relationships. Excellent collaboration, analytical, and presentation skills. Experience with VividCharts, Power BI, or Tableau. Exposure to Automation Engine, Flow Designer, or Now Assist analytics. Preferred Qualifications Experience in an MSP or multi-client environment. Familiarity with ITIL KPI frameworks (MTTR, SLA, backlog, etc.). Certifications (Preferred) ServiceNow CSA, Performance Analytics & Reporting Micro-Certs, ITIL 4 Foundation. This is a key role in the organization's technology solution provider partner company, responsible for delivering innovative solutions and empowering organizations in the central U.S. #J-18808-Ljbffr

  • Servicenow Business Intelligence Lead

    1 semana atrás

    Manaus, Brasil Bebeedata Tempo inteiro

    ServiceNow Administrator Job DescriptionThe successful candidate will lead the reporting, analytics, and KPI strategy for the ServiceNow platform, driving data visibility, operational performance insights, and measurable ROI.Key ResponsibilitiesOwn ServiceNow reporting and analytics governance across all modules.Define and standardize KPIs, reporting...

  • Servicenow Business Intelligence Lead

    2 semanas atrás

    Manaus, Brasil Bebeedata Tempo inteiro

    ServiceNow Administrator Job DescriptionThe successful candidate will lead the reporting, analytics, and KPI strategy for the ServiceNow platform, driving data visibility, operational performance insights, and measurable ROI.Key Responsibilities:Own ServiceNow reporting and analytics governance across all modules.Define and standardize KPIs, reporting...

  • ServiceNow Business Intelligence Lead

    2 semanas atrás

    Manaus, Brasil beBeeData Tempo inteiro

    ServiceNow Administrator Job Description The successful candidate will lead the reporting, analytics, and KPI strategy for the ServiceNow platform, driving data visibility, operational performance insights, and measurable ROI. Key Responsibilities: Own ServiceNow reporting and analytics governance across all modules. Define and standardize KPIs, reporting...

  • ServiceNow Business Intelligence Lead

    3 semanas atrás

    Manaus, AM, Brasil beBeeData Tempo inteiro

    ServiceNow Administrator Job Description The successful candidate will lead the reporting, analytics, and KPI strategy for the ServiceNow platform, driving data visibility, operational performance insights, and measurable ROI. Key Responsibilities: Own ServiceNow reporting and analytics governance across all modules. Define and standardize KPIs, reporting...

  • Lead Business Intelligence Developer

    2 semanas atrás

    Manaus, Brasil Bebeedatadriven Tempo inteiro

    Business Intelligence Developer Role We are seeking a skilled Business Intelligence Developer to join our team in a remote mode in Brazil. Your primary focus will be on designing and implementing business intelligence solutions using Power BI, Databricks, Azure, SQL, and Python. You'll identify areas requiring improvement, prioritize optimization efforts,...

  • Business Development Representative

    Há 7 dias

    Manaus, Brasil Lead Generation Hubs Tempo inteiro

    Business Development Representative – Lead Generation Hub (LGH)Lead Generation Hub (LGH) is a specialized partner in building high-value business relationships and delivering impactful lead generation strategies.Our team of Business Development Representatives (BDRs) excels at securing meaningful meetings with key decision-makers using advanced tactics...

  • Business Development Representative

    3 semanas atrás

    Manaus, Brasil Lead Generation Hubs Tempo inteiro

    Business Development Representative – Lead Generation Hub (LGH) Lead Generation Hub (LGH) is a specialized partner in building high‑value business relationships and delivering impactful lead generation strategies. Our team of Business Development Representatives (BDRs) excels at securing meaningful meetings with key decision‑makers using advanced...

  • Business Development Representative

    4 semanas atrás

    Manaus, Brasil Lead Generation Hubs Tempo inteiro

    Company Description Lead Generation Hub (LGH) is a specialized partner in building high-value business relationships and delivering impactful lead generation strategies. Our team of Business Development Representatives (BDRs) excels at securing meaningful meetings with key decision-makers using advanced tactics inspired by intelligence-gathering and military...

  • Threat Intelligence Lead

    2 semanas atrás

    Manaus, Brasil Canonical Tempo inteiro

    The Threat Intelligence Lead will own Canonical's threat intelligence strategy and execution, focusing on understanding which cyber threat actors target Canonical and leveraging intelligence on tactics, techniques, and procedures (TTP) to enhance products and internal cybersecurity controls.The Threat Intelligence Lead collaborates with internal stakeholders...

  • Threat Intelligence Lead

    2 semanas atrás

    Manaus, Brasil Canonical Tempo inteiro

    The Threat Intelligence Lead will own Canonical's threat intelligence strategy and execution, focusing on understanding which cyber threat actors target Canonical and leveraging intelligence on tactics, techniques, and procedures (TTP) to enhance products and internal cybersecurity controls. The Threat Intelligence Lead collaborates with internal...