Technical Support Consultant
3 semanas atrás
Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes What you will do: Provide exceptional customer support via chats, and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) At least 2 years of experience in customer or technical support is a must Excellent writing and communication skills Ability to learn and follow precise procedures Experience writing professional, well-structured emails Ability to troubleshoot and solve technical issues efficiently Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remote Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractorsmay not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills Visit our website: DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .
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Trilingual Technical Support Analyst
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São Paulo, Brasil un emploi de Trilingual Technical Support Analyst chez InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation used by clients in over 60 countries in industries such as banking e-commerce education and technology. To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team. Some of the roles responsibilities include...
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Technical Support Consultant
2 semanas atrás
São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Technical Consultant
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São Paulo, Brasil Skyhigh Security Tempo inteiroJoin to apply for the Technical Consultant role at Skyhigh Security 1 day ago Be among the first 25 applicants Join to apply for the Technical Consultant role at Skyhigh Security About Skyhigh Security:Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because...
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Technical Support Consultant
Há 4 dias
São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Technical Consultant
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São Paulo, Brasil Skyhigh Security Tempo inteiroTechnical Consultant - Extended Expertise Join to apply for the Technical Consultant - Extended Expertise role at Skyhigh Security Technical Consultant - Extended Expertise 1 week ago Be among the first 25 applicants Join to apply for the Technical Consultant - Extended Expertise role at Skyhigh Security Job Title: Job Title: Technical Consultant - Extended...
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Technical Consultant
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São Paulo, Brasil Smart IT Frame LLC Tempo inteiroJob Title: Technical Consultant Location: São Paulo, Brazil (Remote) Employment Type: Contract (PJ) About Smart IT Frame: At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow...
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Technical Consultant
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São Paulo, Brasil ifm Tempo inteiroResponsibility to provide technical support for ifm solutions during the whole sales process as well as after sales. Description / Responsibilities Work closely with sales engineers and customers to support the sales process for ifm solutions. Support will include product presentations, validating solutions with customers during proof of concept,...
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Technical Consultant
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São Paulo, Brasil Trellix Tempo inteiroJob Title Technical Consultant - Extended Expertise About Skyhigh Security Skyhigh Security is a dynamic, fast‑paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Skyhigh...
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Technical Consultant
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São Paulo, Brasil Smart IT Frame LLC Tempo inteiroLead Talent Acquisition - LATAM Recruitment at Smart IT Frame LLC Job Title: Technical Consultant Employment Type: Contract (PJ) About Smart IT Frame: At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients...
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Technical Consultant
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São Paulo, Brasil Smart IT Frame LLC Tempo inteiroTechnical Consultant (Contract) Seniority level: Mid‑Senior level Employment type: Contract Job function: Information Technology Industries: Banking and Information Services At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles,...
