Senior Manager, Client Success

Há 6 horas

Salvador, Brasil Remote Jobs Tempo inteiro

Employer Industry: Digital Health

Why consider this job opportunity:

  • Salary up to $160,000.00
  • Opportunity for career advancement and growth within a mission-driven organization
  • Supportive and diverse work culture that values collaboration and creativity
  • Chance to make a meaningful impact on health equity and client success in Tribal communities
  • Travel opportunities to engage directly with Tribal Nations and support program implementation
What to Expect (Job Responsibilities):
  • Manage end-to-end ownership of Tribal client accounts, focusing on adoption, engagement, retention, and growth
  • Build and sustain trusted partnerships with Tribal leadership and community health representatives
  • Develop tailored engagement and adoption strategies for Tribal communities and health systems
  • Collaborate with Tribal health programs and community organizations to align with health goals
  • Act as a trusted advisor, helping clients achieve their health improvement and program sustainability objectives
What is Required (Qualifications):
  • 4+ years of customer success, account management, or healthcare program management experience in population health or digital health
  • Direct experience working with Tribal Nations, Tribal health systems, or Indian Health Service programs is strongly preferred
  • Proven ability to build trust-based relationships across diverse stakeholders
  • Knowledge of health equity and healthcare challenges in Tribal communities
  • Excellent communication, facilitation, and presentation skills with cultural sensitivity
How to Stand Out (Preferred Qualifications):
  • Experience in mission-driven settings with a focus on client engagement and retention
  • Entrepreneurial mindset with adaptability in fast-paced environments
  • Start-up experience is highly preferred
  • Highly organized and detail-oriented, capable of managing multiple priorities
  • Willingness to travel to rural or reservation-based communities

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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