Dedicated Customer Care Specialist

Há 7 dias

Porto Alegre, Brasil beBeecustomerService Tempo inteiro

Customer Experience Coordinator We are seeking a highly skilled and proactive customer experience coordinator to join our team. Exceed Customer Expectations : Our ideal candidate is driven by delivering exceptional results and exceeding customer satisfaction. Manage Customer Interactions : The successful candidate will manage calls with customers and technicians, ensuring seamless communication and maintaining a friendly tone. Schedule Installations : With attention to detail, the coordinator will schedule, confirm, or reschedule installations efficiently. Notify Customers : The coordinator will notify customers of their time windows, keeping everyone informed and up-to-date. Assign Tasks : Send routes and job assignments to technicians for the next day, ensuring smooth operations. Provide Updates : Call techs for ETA updates and relay real-time information to customers, maintaining transparency. Respond to Queries : Respond to emails and assist incoming calls when needed, demonstrating a helpful attitude. Handle Escalations : Confidently handle escalated situations, using empathy and a calm voice to resolve issues. Requirements: At least 3 years of experience in customer service roles (field-service coordination experience preferred). Advanced English fluency (C1 or C2 level): confident communication on the phone and in writing. Able to multitask effectively while staying positive and focused. Independent and highly responsible: taking initiative and meeting deadlines.

  • Dedicated Customer Care Specialist

    Há 4 dias

    Porto Alegre, Brasil Bebeecustomerservice Tempo inteiro

    Customer Experience CoordinatorWe are seeking a highly skilled and proactive customer experience coordinator to join our team.Exceed Customer Expectations: Our ideal candidate is driven by delivering exceptional results and exceeding customer satisfaction.Manage Customer Interactions: The successful candidate will manage calls with customers and technicians,...

  • Dedicated Customer Care Specialist

    Há 5 dias

    Porto Alegre, RS, Brasil beBeecustomerService Tempo inteiro

    Customer Experience Coordinator We are seeking a highly skilled and proactive customer experience coordinator to join our team. Exceed Customer Expectations : Our ideal candidate is driven by delivering exceptional results and exceeding customer satisfaction. Manage Customer Interactions : The successful candidate will manage calls with customers and...

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    3 semanas atrás

    Porto Alegre, Brasil beBeeTechnical Tempo inteiro

    Job Overview We are seeking a highly skilled Customer Support Specialist to strengthen our support capacity during night-hour coverage.

  • Customer Support Specialist

    3 semanas atrás

    Porto Alegre, RS, Brasil beBeeTechnical Tempo inteiro

    Job Overview We are seeking a highly skilled Customer Support Specialist to strengthen our support capacity during night-hour coverage.

  • Exceptional Customer Experience Expert

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    Porto Alegre, Brasil Bebeecustomer Tempo inteiro

    Empowering Exceptional Customer JourneysAt the forefront of digital empowerment, our mission is to simplify the path to increased visibility and sales.We're seeking a dedicated Customer Support Specialist to join our team.As a key player, you'll be responsible for delivering exceptional customer experiences via live chat, email, and phone.Your primary...

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    1 dia atrás

    Porto Alegre, RS, Brasil beBeeSupport Tempo inteiro

    Customer Support Advocate We are seeking a skilled and dedicated Customer Support Advocate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through timely and effective resolutions to customer inquiries. This is an excellent opportunity to work in a dynamic and fast-paced...

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    2 semanas atrás

    Porto Alegre, Brasil beBeeCustomer Tempo inteiro

    Empowering Exceptional Customer Journeys At the forefront of digital empowerment, our mission is to simplify the path to increased visibility and sales. We're seeking a dedicated Customer Support Specialist to join our team. As a key player, you'll be responsible for delivering exceptional customer experiences via live chat, email, and phone. Your primary...

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    Há 7 dias

    Porto Alegre, Brasil beBeeSupport Tempo inteiro

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    Porto Alegre, Brasil SAP Tempo inteiro

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    Porto Alegre, Brasil Varsity Tutors Tempo inteiro

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