Middleware Technical Account Manager
1 dia atrás
About the job:The Red Hat Services Team is looking for an experienced software engineer to join us as a Red Hat Middleware Technical Account Manager in Brasilia, Brazil. In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat Middleware solutions portfolio. You will act proactively, with a critical eye on the customer environment providing information and insights to facilitate the adoption of the technologies, keeping the environment supported, understanding customer objectives and priorities increasing customer loyalty, understanding IT infrastructure, internal processes and business needs, facilitating collaboration with other vendors and advocating for customers.What you will do:- Develop relationships with key business and IT stakeholders and become a guide on a customer's implementation by understanding their top business goals and priorities.- Help customers achieve their business goals and outcomes by providing recommendations that will benefit customers' ongoing usage of Red Hat’s technologies.- Attain Trusted Advisor status with both key business and technical decision makers.- Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specific to customers' business needs.- In support of the Customer Success Strategy and Success Manager, monitor and identify trends in Red Hat adoption and utilization, Success Plan adoption and utilization, providing guidance as part of Quarterly Success reviews.- Proactive liaison and focal point into Red Hat Technology and Product teams and Technical Support Team, to address product feature/technical hurdles.- Provide proactive Communications in the event of a service degradation or disruption.- Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction.- Provide executive level summary status reports both internally and to the customer for all high severity cases.- Collaborate with internal teams to improve customer satisfaction and reduce renewal risk.- Foster existing unused product capabilities/functionality that could help customer's business.- Serve as the customer advocate within Red Hat- Travel regionally to visit customers occasionallyWhat you will bring:- 5+ years of professional Java coding and development experience-- Hands-on experience with middleware technologies like Red Hat JBoss EAP, Kafka, API Management, Quarkus, Red Hat Single Sign On and Red Hat OpenShift- Hands-on experience with messaging and streaming platforms- Experience in a support, development, engineering, or quality assurance organization- Ability to take ownership of issues while maintaining a high level of detail- Outstanding written and verbal communications skills- Ability to manage and grow existing enterprise customer and partner relationships by delivering high-quality support- Knowledge of JEE platform and experience working on large-scale enterprise Java projects is preferred- Experience with business logic and Platform-as-a-Service (PaaS) cloud solutions would be a huge plus- Bachelor's degree in a technology-related discipline (computer science or engineering is preferred)LI-FV1 #LI-REMOTE
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Middleware Technical Account Manager
Há 3 dias
Brasilia, Brasil Red Hat Software Tempo inteiroAbout the job: The Red Hat Services Team is looking for an experienced software engineer to join us as a Red Hat Middleware Technical Account Manager in Brasilia, Brazil. In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat Middleware solutions portfolio. You will act proactively, with a critical...
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Openshift Technical Account Manager
Há 23 horas
Brasilia, Brasil Red Hat, Inc. Tempo inteiroAbout the job The Red Hat services team is looking for an experienced System administrator engineer to join us as a Red Hat OpenShift Technical Account Manager in Brasilia. In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat OpenShift and Infrastructure solutions portfolio. Technical Account...
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Technical Account Manager
Há 7 dias
Brasilia, Brasil Teltec solutions Tempo inteiroEstamos em busca de um novo Solutions para nosso time Comercial.Sua atuação será como Technical Account Manager, com foco no mercado Público.**Responsabilidades e atribuições** SUAS RESPONSABILIDADES SERÃO**:- Apoiar o cliente no processo de transformação digital e ajudar no desenvolvimento de uma jornada cloud;- Realizar o atendimento comercial com...
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Technical Account Manager
1 semana atrás
Brasilia, Brasil Teltec solutions Tempo inteiroEstamos em busca de um novo Solutions para nosso time Comercial. Sua atuação será como Technical Account Manager, com foco no mercado Público. **Responsabilidades e atribuições** SUAS RESPONSABILIDADES SERÃO**: - Apoiar o cliente no processo de transformação digital e ajudar no desenvolvimento de uma jornada cloud; - Realizar o atendimento...
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Enterprise Account Manager
Há 5 dias
Brasilia, Brasil Enterprise Software Solutions Tempo inteiro**We advocate for a human-centered approach in addressing technological challenges** Optimizing resource utilization is the top cloud challenge at 42%. This is extremely hard for many organizations, as they tend to overprovision to allow for future scale We are a cloud-first, full-service Microsoft partner, among the top 1% of all Microsoft Gold partners...
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Enterprise Account Manager
Há 3 dias
Brasilia, Brasil Enterprise Software Solutions Tempo inteiro**We advocate for a human-centered approach in addressing technological challenges**Optimizing resource utilization is the top cloud challenge at 42%. This is extremely hard for many organizations, as they tend to overprovision to allow for future scaleWe are a cloud-first, full-service Microsoft partner, among the top 1% of all Microsoft Gold partners...
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Search Engine Optimization
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Brasilia, Brasil Hustler Marketing Tempo inteiro**Company Introduction**:- Digital Strategy Group is a dynamic digital marketing agency delivering exceptional Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and Marketing Automation services. _- Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable source to deliver...
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Consulting Services Account Specialist
Há 7 dias
Brasilia, Brasil Red Hat Software Tempo inteiroAbout the job: What you will do: - Provide oversight to architects, consultants, and project managers, including external consultants, on the development of specific strategies and implementation plans related to project definition - Create solutions with considerations around gaps and risks, including the effective engagement of critical stakeholders;...
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Consulting Services Account Specialist
Há 5 dias
Brasilia, Brasil Red Hat Software Tempo inteiroAbout the job:What you will do:- Provide oversight to architects, consultants, and project managers, including external consultants, on the development of specific strategies and implementation plans related to project definition- Create solutions with considerations around gaps and risks, including the effective engagement of critical stakeholders; evaluate...
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Technical Project Manager
1 dia atrás
Brasilia, Brasil WADIC Tempo inteiroWe are Hiring ---**Technical Project Manager**WADIC is a well-reputed software development company located in Colorado. According to CIO review 2018, WADIC listed among the top 10 most promising Agile service providers. Our services include custom software solutions, mobile app development services, and web designing and development in the USA, Pakistan,...
