Remote Customer Support Specialist

Há 4 dias

Brazil beBeeService Tempo inteiro

Customer Service Representative We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support via phone, email, chat, and social media. Job Description: Customer Support: Respond to customer inquiries in a timely and professional manner. Problem Resolution: Identify customer issues, troubleshoot problems, and provide effective solutions or escalate when necessary. Account Management: Update and maintain accurate customer records and account information. Product Knowledge: Maintain comprehensive knowledge of products and services to provide accurate information and guidance. Communication: Build positive relationships with customers through empathetic and clear communication. Required Skills and Qualifications: 1 year of related experience and/or a related degree. Excellent written and verbal communication skills. Ability to excel in a fast-paced environment. Strong organizational abilities. Meticulous attention to detail. Collaborative team spirit. Commitment to confidentiality. Benefits: A dynamic and supportive work environment. The opportunity to work with a diverse range of customers and clients. Ongoing training and development opportunities. Additional Information: Schedule: Part-time/full-time schedule available. Payscale: Competitive hourly rate based on experience.

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