English-speaking Technical Support Representative
3 semanas atrás
Join our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position. Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) At Mindy-Support you have great opportunity to get: Experience in the international company working with people around the globe; Compensation – $900 for the first 2 months, and $950 after 2 months; Bonus - $50 depending on the execution of the KPI per month; Training will be provided by the company and the client; 20 paid days of vacations and 10 days of sick leaves per year; Management's attention, support and motivation. Your responsibilities: Support with technical questions; Politely respond to customers’ inquiries in a timely manner; Cooperate with development and QA teams to resolve the issues from customers; Analyze customer requests and suggest improvements; Develop healthy Customer Relationship; Keep clients engaged and regularly using products; Constant follow up on clients and leads: service usage issues, renewals; Maintain a detailed understanding of Client's services, assist customers with questions and suggest the best solutions for their needs; Build customer loyalty and retention; Resolve customer issues Review customer complaints and concerns and seek to improve all aspects of the customer experience; Build Trust and Transparency with Clients You are our perfect candidate if you: Proficiency in written English at the C1 level; Experience with Windows OS will be an advantage; Prior experience in Customer Support , demonstrating a track record of proficiently managing customer relationships and addressing their needs would be a plus Strong problem-resolution skills; Ability to handle sensitive customer information with confidentiality and discretion; Ability to work in a stressful situation, remaining calm, and showing respect and empathy while working with clients; Ability to remain focused while working remotely. Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support. We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers. We will be glad to welcome you to our team. Grow your career with Mindy-Support
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English-speaking Technical Support Representative
3 semanas atrás
Brazil Mindy Support Tempo inteiroJoin our fast growing company as a Customer Support Agent (with English C1 language skills).It is a remote full-time position.Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get:Experience in the international company working with people...
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Brazil CustomerUmbrella Tempo inteiroWe are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB) At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position! Requirements: You love playing Games!...
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Tier 1 Technical Support Brazil
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brazil Chronos Consulting Tempo inteiroJob Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. As Tier 1 support you will learn how to review, analyze, and resolve a variety of customer issues, quickly, and...
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Tier 1 Technical Support Brazil
1 semana atrás
brazil Chronos Consulting Tempo inteiroJob Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. As Tier 1 support you will learn how to review, analyze, and resolve a variety of customer issues, quickly, and...
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Tier 2 Technical Support Brazil
2 semanas atrás
brazil Chronos Consulting Tempo inteiroJob Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow...
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Tier 2 Technical Support Brazil
1 semana atrás
brazil Chronos Consulting Tempo inteiroJob Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow...
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Technical Support Engineer
2 semanas atrás
Brazil Hitch Equity Tempo inteiroTechnical Support Engineer (Mid-Level)Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About HitchHitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker...
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Brazil, BR CustomerUmbrella Tempo inteiroWe are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB)At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position!Requirements:You love playing Games!Candidates...
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Brazil CustomerUmbrella Tempo inteiroWe are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB)At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position!Requirements:You love playing Games!Candidates...
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Product Support Engineer
3 semanas atrás
Brazil Zoho Tempo inteiroZoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business...
