Software Support Specialist
Há 8 horas
We are seeking a skilled Technical Support Specialist to join our remote team. In this role, you will provide daily technical support, assisting customers in resolving software and compliance-related issues. Our client makes trust-building in business relationships effortless. With greater trust comes greater business growth. At their core, they take the drudgery out of compliance by automating critical activities and bringing joy into a traditionally drab space. Responsibilities Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers Follow established customer support processes and meet service level agreements (SLAs) Triage support requests by conducting a first-level investigation of technical product issues Provide continuous and timely updates on issue resolution status to customers and key internal stakeholders Required Experience Excellent written and verbal English communication skills University degree with a major in Computer Science, Engineering, or a related technical field 2+ years of customer support experience for a commercial software product Demonstrated ability to investigate and troubleshoot product issues by reproducing the problem, examining application logs, and reviewing debug messages and stack traces Benefits Paid Time Off (PTO), one floating day, three sick days, and designated national holidays A collaborative work environment with a dynamic team Ongoing opportunities for professional development and skill growth About Us We are a privately held, nearshore software development company providing outsourced development resources to North American companies. Our mission is to offer world-class remote resources to work as valued team members for our clients.
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Application Support Specialist
3 semanas atrás
Brazil AppXite Tempo inteiroAppXite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
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Customer Support Specialist
2 semanas atrás
Brazil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Application Support Specialist
3 semanas atrás
Brazil AppXite Tempo inteiroAppXite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
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Customer Support Specialist
2 semanas atrás
Brazil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Desktop Support Specialist
2 semanas atrás
Brazil E-IT Tempo inteiroHi, Greetings from EIT Professionals. Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance,...
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HR Support Specialist
Há 2 dias
Brazil beBeeSupport Tempo inteiroJob Title: FBS HR Specialist Our client is a leading insurer in the United States, offering a wide range of insurance and financial services products with significant market presence. They proudly serve over 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 agents and nearly...
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System Operations Specialist
Há 4 dias
Brazil beBeeOperations Tempo inteiroJob Opportunity: System Operations Specialist System Operation Status Monitoring: Monitor and record core system operation indicators through a web-based interface, ensuring timely identification of anomalies. When issues arise, adhere to standardized operating procedures for initial resolution. Escalate unresolved matters to specialized teams for further...
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Cloud Infrastructure Specialist
Há 4 dias
Brazil beBeeDevOps Tempo inteiroJob Description As a Cloud Infrastructure Specialist, you will be responsible for designing and implementing modern cloud platforms and automation pipelines to support mission-critical systems. You will be involved in building and maintaining cutting-edge cloud infrastructure using Terraform and other Infrastructure as Code tools.
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Brazil Allsikes Tempo inteiro🌎 Operations & Executive Support Specialist – Anvilgrid Energy Solutions (Remote)The VisionAt Anvilgrid Energy Solutions, we’re building the future of clean energy through commercial and industrial battery backup systems and microgrids that empower businesses to operate sustainably and independently.We’re a new cleantech company spun up by industry...
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Control System Specialist
Há 8 horas
Brazil beBeeControl Tempo inteiroGlobal Control Support Specialist We are seeking a highly skilled Global Control Support Specialist to join our team. In this role, you will be responsible for remotely monitoring and troubleshooting our automated machinery at hatcheries across the globe. This is a challenging and rewarding position that requires strong technical skills, excellent...
