ServiceNow Support Analyst

1 semana atrás

Londrina, Brasil Tata Consultancy Services Tempo inteiro
Come to one of the biggest IT Services companies in the world Here you can transform your careerWhy to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for an

ServiceNow Support Analyst

who wants to learn and transform his career.

In this role you will:

Administer and maintain the ServiceNow platform to meet business requirements.Configure and customize ServiceNow applications, modules, and workflows.Manage user access, roles, and permissions within the platform.Collaborate with stakeholders to gather requirements and translate them into ServiceNow solutions.Provide technical support and training to end-users on ServiceNow functionalities.Monitor and optimize the performance, security, and availability of the ServiceNow platform.

And much better if you stand out for

Solid experience in ServiceNowAdvanced level of EnglishStay updated on ServiceNow best practices, new features, and enhancements.Participate in the planning and execution of ServiceNow upgrades and implementations.Document technical specifications, procedures, and troubleshooting step

What can you expect from us?

Professional development and constant evolution of your skills, always in line with your interests.Opportunities to work outside BrazilA collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#Buildingonbelief #ServiceNowSupport

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