Onboarding Associate

4 semanas atrás


Sao Paulo, Brasil Skai Tempo inteiro
Do you have client service or tech support experience and are interested in getting more technical? If so, we want to talk to you Skai (an Equal Opportunity Employer) has an immediate opening for a super-smart Onboarding Associate to join our growing business. In this role, you’ll work directly with end-users and the Skai team to ensure our clients take optimal advantage of our industry-leading Agile Marketing technology.
What You’ll Do
- Become a Skai implementation expert
- Position clients for success by project managing onboardings and technical implementations
- Work closely with Client Services to manage client expectations and deadlines
- Scope, setup/test, and manage new customer onboardings
- Complete projects on time with better-than-expected results
- Coordinate with Technical AMs and Onboarding Managers for team-wide wins
What You’ll Get
- Competitive pay and awesome benefits (including medical, dental, and vision)
- Experience working directly with some of the industry’s biggest brands and agencies
- A chance to work in the engine room of one of digital marketing’s most expansive and powerful products
**Skills & Experience**
What You’ll Need
- 1-2 years client-facing experience in digital marketing (ideally including paid search, ad ops, or another technical / trafficking role)
- Strong presentation and communication skills
- An interest in digital marketing and the ad tech landscape
- A burning desire to grow your technical skills and solve new problems for clients
- Experience helping non-technical audiences understand technical projects or topics
- An ethical, results-oriented, entrepreneurial outlook
- BA \ BS \ Equivalent
Preferred
- Hands-on familiarity with media and/or software
- Experience with URLs and Tracking

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