
RPG Gaming Customer Support Representative
Há 3 dias
We are seeking a FULL-TIME REMOTE JOB as an Email - RPG Gaming Customer Support Representative.
At Customer Umbrella, we help people through caring interactions. Join us as a Customer Service Representative and work remotely from home
Requirements:
- Passion for playing games
- Previous experience in customer support
- Proficient in professional English (speaking and writing)
- Personal computer or laptop with a stable internet connection
- Understanding and enjoyment of computer systems
- Good computer skills, fast and accurate keyboard typing
- Uninterrupted electricity or UPS backup
- Knowledge of RPG games, mobile gaming, PC gaming, console gaming, and e-sports
- Enjoy working with people
- Basic math and logic skills
Benefits of working with us:
- Collaborate with a young, international team
- Competitive salary with promotion opportunities
- Internal bonuses
- 20 paid vacation days
- 7 weeks of paid training (Monday-Friday, GMT+3 hours)
- Shift schedule: 24/7 coverage, 5 days/week, 2 days off, 8.5-hour shifts
- Shifts include 18:30-03:00 (evening) and 01:00-09:30 (night) GMT+3
Job Description:
- Assist players with issues and guide them to solutions
- Troubleshoot and provide technical support
- Communicate and collaborate with teams in English
Fully remote position.
Additional Details- Seniority level: Entry level
- Employment type: Full-time
- Job functions: Design, Art/Creative, IT
- Industries: Outsourcing and Offshoring Consulting
This job posting is active and not expired.
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