RPG Gaming Customer Support Representative

Há 3 dias


Região Geográfica Intermediária de São Paulo, Brasil CustomerUmbrella Tempo inteiro
RPG Gaming Customer Support Representative (Email with English)

We are seeking a FULL-TIME REMOTE JOB as an Email - RPG Gaming Customer Support Representative.

At Customer Umbrella, we help people through caring interactions. Join us as a Customer Service Representative and work remotely from home

Requirements:

  • Passion for playing games
  • Previous experience in customer support
  • Proficient in professional English (speaking and writing)
  • Personal computer or laptop with a stable internet connection
  • Understanding and enjoyment of computer systems
  • Good computer skills, fast and accurate keyboard typing
  • Uninterrupted electricity or UPS backup
  • Knowledge of RPG games, mobile gaming, PC gaming, console gaming, and e-sports
  • Enjoy working with people
  • Basic math and logic skills

Benefits of working with us:

  • Collaborate with a young, international team
  • Competitive salary with promotion opportunities
  • Internal bonuses
  • 20 paid vacation days
  • 7 weeks of paid training (Monday-Friday, GMT+3 hours)
  • Shift schedule: 24/7 coverage, 5 days/week, 2 days off, 8.5-hour shifts
  • Shifts include 18:30-03:00 (evening) and 01:00-09:30 (night) GMT+3

Job Description:

  • Assist players with issues and guide them to solutions
  • Troubleshoot and provide technical support
  • Communicate and collaborate with teams in English

Fully remote position.

Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job functions: Design, Art/Creative, IT
  • Industries: Outsourcing and Offshoring Consulting

This job posting is active and not expired.

#J-18808-Ljbffr

  • Região Geográfica Intermediária de São Paulo, Brasil beBeeGaming Tempo inteiro R$40.000 - R$50.000

    Remote Gaming Support SpecialistWe are seeking a skilled professional to assist players with issues and guide them to solutions.Job Description:Assist players with inquiries and resolve their concerns in a timely manner.Provide technical support to troubleshoot and resolve player-related issues.Communicate effectively with teams in...


  • São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro R$47.454 - R$68.217

    Job SummaryAs a Customer Support Representative, you will be responsible for delivering exceptional customer experiences by identifying and addressing customer needs. Your primary goal is to provide accurate and timely information, ensuring customer satisfaction and loyalty.Key qualifications include proven customer support experience, excellent...


  • São Paulo, São Paulo, Brasil beBeeCustomerSupport Tempo inteiro R$64.580 - R$86.100

    **Job Title:** Customer Support Representative**Job Description**We are seeking a skilled and experienced customer support representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to customers through various channels, including phone, email, and...


  • São Paulo, São Paulo, Brasil beBee Careers Tempo inteiro R$3.800 - R$4.500

    Job Title: Customer Support RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Advisor to join our team.The ideal candidate will have excellent customer service experience and be fluent in English.Key Responsibilities:Provide exceptional customer service via phone, email, or other communication channelsAnalyze customer issues and...


  • Região Geográfica Intermediária de São Paulo, Brasil beBeeCustomerService Tempo inteiro R$15.000 - R$30.000

    Remote work opportunities have revolutionized the way we approach our careers.As a freelance customer service specialist, you can take advantage of daily virtual assistant job opportunities that allow you to set your own schedule and hourly rates.About Freelancing as a Customer Service Specialist:Enjoy flexible work arrangements that cater to your...


  • São Paulo, São Paulo, Brasil beBeeCustomerSupport Tempo inteiro R$24.000 - R$30.000

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional support to players, ensuring timely resolution of issues and a positive gaming experience.Investigate and resolve player complaints and disputes efficiently, utilizing strong...

  • Customer Support Agent

    3 semanas atrás


    São Paulo, São Paulo, Brasil SoftConstruct Tempo inteiro

    VBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET's mission is to give our customers the best betting and gaming experience in a safe...


  • Rio de Janeiro, Rio de Janeiro, Brasil Airalo Tempo inteiro

    **About Airalo**Alo Airalo is the world's first eSIM store that helps people to connect in over 190+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry.We are a traveltech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is...


  • São Paulo, Brasil Kaizen Gaming Tempo inteiro

    **We are Kaizen Gaming** Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more than 2.700 Kaizeners, from 40+...

  • Customer Support Agent

    4 semanas atrás


    São Paulo, São Paulo, Brasil SoftConstruct Tempo inteiro

    VBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET's mission is to give our customers the best betting and gaming experience in a safe...