Sales Operations Analyst I

4 semanas atrás


São Paulo, Brasil Thermo Fisher Scientific Tempo inteiro

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

What sets this opportunity apart?

Thermo Fisher Scientific Inc. offers an exceptionally collaborative environment where your contributions will be recognized and valued. As a Sales Operations Analyst I, you will play a pivotal role in our IT team, ensuring flawless execution of sales processes and supporting our ambitious goals.

Job Responsibilities
  • Inventory management and new acquisitions of equipment assets used for lending, loans, and demonstration.
  • Responsible for remittances and returns of equipment used for lending, loans, and events.
  • Management of all lending/loans contracts in force with the commercial and legal team.
  • Monitor and control inventory of equipment for local sales with the planning and commercial team.
  • Monitor equipment processes for local sales, from purchase by the Comex team to release in local inventory.
  • Report equipment in backorder to the division responsible for maintaining sales orders with the factory, negotiating deadlines, equipment availability, monitoring delivery generation, and request for shipments.
  • Support and internal alignment for resolving issues between processes and sales orders to ensure changes requested by customers or project modifications are successfully implemented before delivery.
  • Support to commercial leadership Brazil for consolidation of Forecast x AOP.
  • Support to the marketing team for e-commerce initiatives.
  • Request for registration and consultation of customers and new products.
  • Provide internal support to the commercial area, with or without CS.
  • Issuance of documents for external and internal customers (e.g., declaration of minor, declaration of reasonableness).
  • Submit unpublished documents and declarations for legal analysis.
  • Manage the email box, ensuring replies are sent within 24 business hours.
  • Responsible for entering purchase requisition orders for any commercial team demand.
  • Process monthly payments to various suppliers, including inserting OD/OS payments in the system and managing complete flows.
  • Send three invoices for each item to verify market prices.
  • Support for Brazil encoding tasks.
Requirements
  • Adhere to ethical standards of personal conduct.
  • Ability to review and prioritize actions.
  • Build internal and external partnerships.
  • Ensure that all communications are clear, focused, and based on a solid understanding of needs.
  • Assume responsibility inherent to the scope and demonstrate a sense of urgency.
  • Ability to think and act under pressure.
  • Ability to solve practical problems.
  • Desired proficiency in English.
  • Advanced skills in Excel.
  • Desired proficiency in Spanish.
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