Order Management Specialist

4 semanas atrás

São Paulo, São Paulo, Brasil Vaisala Tempo inteiro
Overview

We are currently searching for an Order Management Specialist in the Sao Paulo, Brazil region. As an Order Management Specialist, you will be responsible for having an in-depth knowledge of Company products and services in order to effectively manage all customer phone calls correctly. With the ability to effectively communicate and understand the needs and wants of the customer, Order Management will ensure solid communication to ensure the customer's complete satisfaction. This is a hybrid position; we will only consider those in the Sao Paulo region.

What's Your Role?
  • Support sales to meet sales targets quarterly and yearly including entry of sales orders, tracking customer deliveries, providing quotations, and other duties as required to support the sales.
  • Work with Sales, Accounting, Shipping and other departments internally to solve Customer issues.
  • Assisting in customer pricing, orders, and general information.
  • Overcome technical and business objections of prospective customers.
  • Emphasizes saleable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
  • Estimates date of delivery to customer, based on knowledge of company production and delivery schedules.
  • Builds and maintains customer relationships.
  • Prepares reports of business transactions.
  • Enters new customer data and other sales data for current customers into computer database.
  • Works with outside sales representatives to keep account activities and literature up to date.
  • Investigates and resolves customer problems.
  • Assist with customer documentation and vendor forms.
  • Collections of bad debt with customers.
What Will You Bring?
  • Undergraduate degree in administration or foreign trade, and 2-3 years of experience, or equivalent combination of education and experience.
  • Strong attention to detail and organization skills.
  • Excellent time management and multi-tasking.
  • Be able to work in fast-past, high volume capacity.
  • Maintain positive professional attitude at all times.
  • Experience in MS Office-Word, Excel, Outlook, PowerPoint.
  • SAP and Salesforce experience required or desired.
  • Must be flexible, self-motivated, have a take charge attitude and prioritize tasks from a variety of supervisors.
  • Required fluency in Portuguese and English , Spanish would be a plus.

Please send your application including resume soon. We will close the application process when we have a suitable number of qualified candidates.

Application deadline: Ready to take every measure for the planet? Apply at the latest on September 30th, 2025 via the application form.

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