Operations Intelligence Analyst

3 semanas atrás

São Paulo, São Paulo, Brasil CloudWalk, Inc. Tempo inteiro

Join to apply for the Operations Intelligence Analyst role at CloudWalk, Inc.

About CloudWalk: CloudWalk is an AI-first fintech building its own technology to bring justice to the broken payment system in Brazil.

The opportunity:

  • If you are curious, have no fear of working hard, love to solve problems, and have logical and systemic thinking, this challenge is for you.
  • You will be working across all areas of our company helping to solve all kinds of problems, be it technical, business or product related.
  • You will help management understand KPIs and product workflows to make better business decisions.
  • You will help organize, manage and govern data to help other teams access it faster, cheaper, and more reliably.

What you will be doing:

  • Design dashboards that empower every team at CloudWalk with data on key metrics, product usage, user journeys, and business health;
  • Lead deep dives into specific products, finding improvement points and communicating them to our teams;
  • Collaborate cross-functionally with product, risk, growth, and engineering teams to surface insights and build smarter products;
  • Develop smart AI assistants and bots that deliver daily updates on product metrics — automating the boring and amplifying the valuable;
  • Uncover opportunities through experimentation, enrichment, and modeling to help CloudWalk grow better and faster;
  • Be a data partner and strategic thinker: connect product signals to business levers and work on what truly matters.

What you need to succeed:

  • A passion for analytics and storytelling with data — turning complexity into clarity;
  • Good knowledge of SQL (BigQuery and Postgres), BI tools (Looker Studio, Metabase), and data modeling (dbt);
  • An AI-native mindset — you know how to use LLMs and automation tools to move faster, build smarter, and ship more value.

It is desirable:

  • Understanding of the fintech ecosystem: acquiring, payments, PIX, credit, and lending, but not mandatory;
  • A collaborative spirit, and joy in helping others see, understand, and act on data;
  • Advanced English to thrive in a global, distributed environment.
  • Python (or even better, Python and Ruby) skills to automate analyses, generate insights, and build data products that scale.

Join us at CloudWalk, where we're not just engineering solutions; we're building a smarter, AI-driven future for payments—together.

We believe data is not just a resource, it's a compass. We're building an AI-powered, data-informed financial future and we want you to help us shape it.

Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Other, Information Technology, and Management
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