Due Diligence Agent

Company DescriptionWise is a global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.This role is a unique opportunity to have an impact on Wise’s mission, grow as an agent in the compliance field, help millions of people around the world save money, and drive growth on the Wise Platform. You will also develop an in-depth understanding of Wise’s business model and foster relationships with teams across the company as you work to help them understand Due Diligence risk exposure and mitigation strategies.Under KYC's newest Platform Pillar team called 'Platform Due Diligence', your mission is to support Wise due diligence needs for our Customers of Wise's Platform Partnership initiative according to Wise’s internal risk-based approach, appetite, and policy.Your mission:
You will be a member of Wise’s Partnerships team to help provide skilled onboarding support to customers of Wise Partners who utilize Wise's platform/API services.Ensuring that we offer an excellent due diligence support and onboarding experience specialized attention for platform end-customersReviewing CDD/EDD documents, as well as communicating alongside various departments to guarantee an optimal speed for transfersIdentifying, gathering data to supporting and escalating product issues (bugs)Helping to improve existing processes by providing daily feedback to specialists or team lead (onboarding, tooling, training, mentoring)Working with other Due Diligence teams to expand Platform DD coverage to all necessary regionsHaving a deep understanding of different platform building blocks, verification models, customer models, country risks and regulatory requirements across multiple geographiesPerforming Due Diligence on existing, new and/or potential platform end-customers based on risk mitigation controls and certain trigger eventsProviding guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriateAssessing Risk level of referred profiles that may or may not meet the risk criteria expected from escalations, collaborating with appropriate stakeholdersKeeping up to date with updates and changes in Wise’s internal risk-based approach to KYC/CDDQualificationsYou have 1-3 years of experience with financial crime, KYC/CDD, and/or operational processes in a financial or compliance space. (Dealing with business accounts is a plus)You have strong knowledge of financial crime KYC/CDD operational processes (Other FinCrime teams knowledge is a plus)You have excellent written and verbal English, other languages are a plusYou have excellent organizational skills, attention to detail, ability to multi-task, and self-organizedYou have strong knowledge of Wise internal toolingYou are a strong communicator with passion to build and manage cross-team relationships;
You're punctual, independent, self-starter with the drive to get things doneYou have strong analytical skills to identify risks associated with verification, as well as areas of processes in need and is quick to communicate and level up the team on the sameYou are able to synthesize complex requests from multiple parties into tangible deliverables within relevant deadlinesYou understand Wise products and verification models well, know how to differentiate customers by use case and to clearly communicate details, needs and reasons surrounding customer onboarding statusAdditional InformationPlease apply by submitting your resume in English. Applications in Portuguese will not be considered.This is a hybrid position located in Sao Paulo, and not fully remote. You must be able to commute to the office or be open to relocationYou must already be legally authorized to work in São Paulo, BrazilSalary for this role is 6700 BRL per month, plus benefits, and RSUs.Flexible working model – During the first six months, you’ll be in office most days of the week to become fully immersed in Wise’s culture and ways of working. After the initial period, you’ll be in office at least 3 days per week.An annual self-development budgetHealth and dental allowance for you and your dependentsCompany-paid:
Life Insurance, and an EAP programPaid time off:
30 days vacation + 3 “Me” days + 1 volunteer day, annuallyA paid 6-week sabbatical leave after four years18-weeks of paid parental leave, after a year with us and child care assistanceMeal (708 BRL per month) and food (1,166 BRL per month) vouchersTotalPass access to 3,500 gyms and studios throughout BrazilClick here to learn more about the benefits that we offer at WiseFor everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.We're proud to have a truly international team, and we celebrate our differences.Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.If you want to find out more about what it's like to work at Wise visit Wise.Jobs.#J-18808-Ljbffr

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