Financial Relationship Specialist
4 semanas atrás
Our company is seeking a seasoned account manager to maintain and expand our presence in the Brazilian financial market. This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion.
- Maintain and Strengthen Client Relationships: Ensure our key customer in Brazil receives exceptional service through regular communication, on-premise support when required, and seamless coordination between their technical team and ours.
- Expand Market Presence: Proactively engage with 20+ identified financial institutions in Brazil, with the goal of onboarding new clients over time.
Key Responsibilities:
Client Relationship Management- Serve as the main point of contact for the existing customer in Brazil.
- Conduct regular calls with the client to facilitate effective communication.
- Monitor client satisfaction and address concerns proactively to ensure loyalty.
- Build on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector.
- Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.
- Nurture relationships with potential clients and manage them through the sales pipeline.
- Stay up to date on market trends, competitor activities, and regulatory developments in Brazil.
- Provide regular reports to the global sales team on client activities and new business opportunities.
- Share insights from the Brazilian market to influence broader company strategy.
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