Revenue Operations Manager
4 semanas atrás
About Singular Singular is a leader in mobile marketing analytics, helping top brands unify marketing data, measure performance, and optimize growth. We’re looking for a Revenue Operations Manager to take ownership of our GTM tech stack, streamline systems and processes, and ensure our tools and data work in perfect sync to drive smarter, faster decision-making across sales and marketing. About the Role As the Revenue Operations Manager, you will own and optimize our entire go-to-market (GTM) tech stack. You’ll be the architect and the mechanic, making sure our systems (like Salesforce, HubSpot, Apollo, Clay, Chili Piper, Gong, etc.) work in harmony, support efficient workflows, and surface the right insights to drive growth. What You’ll Do Own and optimize our GTM tech stack—evaluating tool usage, reducing redundancy, and integrating platforms for seamless data flow Serve as SFDC administrator and power user: manage workflows, fields, objects, and automation to ensure our CRM supports sales, marketing, and customer success Partner closely with Sales, Marketing, and CS teams to design efficient processes across lead routing, scoring, attribution, pipeline hygiene, and reporting Build and maintain reports/dashboards that help us track key metrics (e.g., pipeline velocity, conversion rates, campaign ROI) Lead tool onboarding and offboarding, including vendor management and training Be the go-to connector between systems, solving data gaps, syncing issues, and ensuring reliable reporting Stay ahead of new features and capabilities across our GTM tools, constantly improving how we work Continuously analyze GTM data across the funnel to identify trends, test hypotheses, and propose actionable improvements across sales, marketing, and customer touchpoints Support forecasting, capacity planning, and performance analysis to help leadership make informed, data-driven decisions What You Bring to the Role Proven experience managing GTM tools, especially Salesforce, HubSpot, and at least 2–3 of the following: Apollo, Clay, Chili Piper, Gong Strong experience in B2B SaaS GTM models, ideally supporting both SLG and PLG motions Hands‑on SFDC admin experience with the ability to build and troubleshoot workflows, custom fields, automation, and integrations Strong understanding of B2B revenue operations and the connection between sales, marketing, and customer success Ability to simplify complex tech ecosystems and eliminate unnecessary tools or processes Analytical mindset: you know your way around dashboards, attribution, and pipeline metrics Comfortable rolling up your sleeves but also thinking strategically about how tech can unlock growth Curious, fast learner, and a proactive problem-solver Bonus Points One or more of the following Salesforce certifications: Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Consultant Experience with data tools (e.g., Looker, Tableau, or similar) Experience supporting ABM or multi-touch attribution models Equal Opportunity As a proud equal opportunity employer, we're committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We don't just accept differences — we celebrate you being who you are for the benefit of our employees, our products, and our community. #J-18808-Ljbffr
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