Manager, Customer Success, Cybersecurity Payments

Há 2 dias


São Paulo, São Paulo, Brasil MasterCard Tempo inteiro

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Manager, Customer Success, Cybersecurity Payments Overview Services within Mastercard are responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. To drive more consistency and alignment across Customer Success (CS) in Services, we are establishing new Regional Customer Success teams, which will play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for the customer experience, this team is accountable for identifying and solving customer issues that prevent them from realizing value from products in the fraud and card operations areas. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes include qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem. Responsibilities Customer success plays a pivotal role in ensuring that customers achieve their desired outcomes while maximizing the value of the company's products and services. As a Regional Customer Success Manager for threat intelligence products, you will support the development and delivery of cybersecurity and



  • São Paulo, São Paulo, Brasil MasterCard Tempo inteiro

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships,...


  • São Paulo, São Paulo, Brasil Mastercard Tempo inteiro

    **Our Purpose**- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...


  • São Paulo, São Paulo, Brasil beBeeCybersecurity Tempo inteiro R$125.000 - R$175.000

    Cybersecurity Payments Success ManagerWe aim to drive more consistency and alignment across Customer Success in Services by establishing new Regional Customer Success teams.The Regional Customer Success Manager for threat intelligence products will be responsible for identifying and addressing customer issues related to cybersecurity and threat intelligence...


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    Join to apply for the Customer Success Manager role at TITAN Join to apply for the Customer Success Manager role at TITAN Get AI-powered advice on this job and more exclusive features. TITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. We are looking to hire...


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    Join to apply for the Customer Success Manager role at Elsevier Join to apply for the Customer Success Manager role at Elsevier Get AI-powered advice on this job and more exclusive features. Purpose of the Job The Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement...


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  • São Paulo, São Paulo, Brasil Imperva Tempo inteiro

    **Customer Success Manager****The Opportunity**:Do you want to build your career in one of the most innovative and growing industries within software?Imperva is the leading cybersecurity company, based in the heart of Silicon Valley with customers across the Fortune 500.Reporting directly to the Director of Customer Success Management, the Customer Success...

  • Customer Success Manager

    3 semanas atrás


    São Paulo, São Paulo, Brasil United World Telecom Tempo inteiro

    Área e especialização profissional: Informática, TI, Telecomunicações - TelecomunicaçõesNível hierárquico: AnalistaLugar de trabalho: São Paulo, SPRegime de contratação de tipo Prestador de Serviços (PJ)Jornada Período Integral(Inglês fluente é obrigatório) We are currently looking for a Customer Success Manager to join our team in our new...