Account Representative Assistant

3 semanas atrás

São Paulo, São Paulo, Brasil DNV Tempo inteiro
**About us**:
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world's most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
**About the role**:
DNV - Business Assurance division is seeking an **Account Representative** to join their team.
For the Account Representative, the primary function of this role is to act as a point of contact for clients and the internal processing of their accounts as detailed below.
**This position will be based in São Paulo, SP Brazil and will report directly to the manager of the sector.**
**What You'll Do**
- For the Account Representative, the primary function of this role is to act as a point of contact for clients and the internal processing of their accounts as detailed below
- Management System Certification (MSC) projects on time as well as assure that all information of projects is correct with the aim to keep customer certificates valid
- Communications with internal and external customers
- Information Analysis
- Other duties assigned by appropriate management
**What we offer**:
There are plenty of opportunities for personal growth through our philosophy (70% learning on the job, 20% coaching and 10% training) and an individual career development plan in long term.
**About you**:
- Bachelor's Degree in Business Administration or related discipline
- 1-2 years of experience in Business Administration or similar
- Advanced Microsoft Office skills required
- Windows and CRM (Customer Relationship Management) experience
- Knowledge in quality customer service at a high volume
- Ability to work with routines and administrative tasks
- Excellent customer-service skills
- Strong written and verbal English and Portuguese communication skills
- Strong interpersonal skills:
- Discipline
- Multitask
- Self-organized
- Proactive
- Detail oriented
- Team oriented
- Able to establish good communication with internal and external clients

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