Information Technology Support Technician

Há 5 dias


Jundiaí, Brasil TECEZE Tempo inteiro

Overview

Direct message the job poster from TECEZE

Senior Technical Recruiter at Teceze Consultancy Services

Location: Jundiai, Brazil

Responsibilities
  • Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
  • Basics knowledge / understanding of assigning switch ports to specific VLANs
  • Patch phone ports to switch as needed
  • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
  • Troubleshoot issues with fiber links between switches – able to visualize errors and communicate to remote technical teams
  • Troubleshoot and replace network switch chassis blades when required
  • Good to have understanding of any Data Center Infrastructure Management Application
  • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
  • Basic Knowledge of Monitoring tools such as Solarwinds, etc…
  • Networking and Operating System basics
  • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
  • Basic knowledge about Hardware like Servers, Storage devices
  • Knowledge to understand Monitoring Tool outcome
  • Basic knowledge of ITSM tool preferably ServiceNow
  • Basic knowledge Backup technologies preferably EMC Avamar
  • Basic knowledge of Operating Systems - Windows 2003 servers Enterprise/Standard Edition, UNIX & Linux
  • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
  • Experience in SLA based environment
Qualifications
  • Basic knowledge of IT systems, networking and data center concepts as listed in responsibilities
  • Familiarity with monitoring tools and incident management processes
  • Ability to communicate issues effectively to remote technical teams
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • IT System Training and Support and Computer and Network Security

Referrals increase your chances of interviewing at TECEZE by 2x

IT Support Associate II , Ops Tech Solutions (OTS) - Fixed Field

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Jundiaí, Brasil TECEZE Tempo inteiro

    Hi, Looking for IT Support Technician at Jundiai, Brazil IT Support Technician Location : Jundiai, Brazil Job Description: - Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed - Basics knowledge / understanding of assigning switch ports to specific VLANs - Patch phone ports to switch as needed -...


  • Jundiaí, Brasil TECEZE Tempo inteiro

    Hi, Looking for IT Support Technician at Jundiai, Brazil IT Support Technician Location : Jundiai, Brazil Job Description: - Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed - Basics knowledge / understanding of assigning switch ports to specific VLANs - Patch phone ports to switch as needed -...


  • Jundiaí, Brasil TECEZE Tempo inteiro

    Hi, Looking for IT Support Technician at Jundiai, Brazil IT Support Technician Location :Jundiai, Brazil Job Description: - Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed - Basics knowledge / understanding of assigning switch ports to specific VLANs - Patch phone ports to switch as needed -...


  • Jundiaí, Brasil TECEZE Tempo inteiro

    Hi,Looking for IT Support Technician at Jundiai, BrazilIT Support TechnicianLocation : Jundiai, BrazilJob Description: - Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed - Basics knowledge / understanding of assigning switch ports to specific VLANs - Patch phone ports to switch as needed - Basic...


  • Jundiaí, Brasil Teceze Tempo inteiro

    Hi,Looking for IT Support Technician at Jundiai, BrazilIT Support TechnicianLocation : Jundiai, BrazilJob Description: - Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed - Basics knowledge / understanding of assigning switch ports to specific VLANs - Patch phone ports to switch as needed - Basic...


  • Jundiaí, Brasil TECEZE Tempo inteiro

    Hi,Looking for IT Support Technician at Jundiai, BrazilIT Support Technician Location : Jundiai, BrazilJob Description: • Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed...


  • Jundiaí, Brasil TECEZE Tempo inteiro

    Hi,Looking for IT Support Technician at Jundiai, BrazilIT Support Technician Location : Jundiai, BrazilJob Description: • Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed...


  • Jundiaí, Brasil TECEZE Tempo inteiro

    Hi, Looking for IT Support Technician at Jundiai, Brazil IT Support Technician Location : Jundiai, Brazil Job Description: • Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch...


  • Jundiaí, Brasil TECEZE Tempo inteiro

    Hi, Looking for IT Support Technician at Jundiai, Brazil IT Support Technician Location : Jundiai, Brazil Job Description: • Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as...


  • Jundiaí, Brasil TECEZE Tempo inteiro

    Hi, Looking for IT Support Technician at Jundiai, Brazil IT Support Technician Location : Jundiai, Brazil Job Description: -Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed -Basics knowledge / understanding of assigning switch ports to specific VLANs -Patch phone ports to switch as needed -Basic...