Technical Service Operations Manager

3 semanas atrás

São Paulo, São Paulo, Brasil Aura Capital Humano Tempo inteiro

Job Description – Technical Services Operations Manager

This role is part of a multinational medical devices organization located in São Paulo.

Responsibilities:
  • Lead and manage the technical services operations team;
  • Manage spare parts and service tools inventory, ensuring compliance with local regulations and efficiency in logistics operations;
  • Oversee spare parts forecast process, including importation, exportation, and inventory management;
  • Supervise the spare parts logistics process to the field services engineer team, including invoicing and return cycle;
  • Collaborate closely with other areas such as supply chain, transportation, sales, and marketing to align operations with business needs;
Requirements:
  • Previous experience in technical services, operations, or related roles, preferably in regulated industries;
  • Strong knowledge of imports and logistic.
  • Ability to manage people.
  • Bachelor's degree in Engineering, Business Administration, Logistics, or related fields;
  • Advanced English;
  • Green Belt Certification and Project Management experience is a plus;
  • Strong communication and interpersonal skills;
  • Problem-solving and analytical abilities;
  • Teamwork and customer focus;
  • Innovation and adaptability;

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