Technical Service Manager
2 semanas atrás
Technical Service Manager - Enterprise Cloud Services We are looking for an accomplished SAP Technical Service Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team. Overview Technical Service Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. You will act as a trusted technical advisor to our customers and partners, analyzing customer business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services, resolve technical complexities and accompany them throughout their entire cloud transformation journey. Responsibilities Primary contact for customers for discussions about technology and innovations and serve as an escalation point person for technical issues Understand the customer business, goals, and challenges to suggest solutions and services Identify and position offerings by SAP Enterprise Cloud Services that deliver value to the customer Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine) Experience and knowledge in SAP NetWeaver Administration, migration and upgrades Identify top issues, define service plan, and drive implementation of identified action items across customer landscapes Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, SuccessFactors etc. (good to have) Design optimal SAP configuration to maximize system performance and availability Education And Qualifications / Skills And Competencies Bachelor's degree or higher in Computer Science, Engineering, Information Management Solid know-how on SAP Technologies and Products (SAP certification highly beneficial) Hyperscalers certification (AWS, Azure, GCP) is a plus Analytical, solution-oriented and experience in working with cross-cultural teams Work Experience Strong experience under SAP Technical Administration Background (preferably SAP Basis) with knowledge and experience in Administration and Operations of SAP solutions Strong experience in customer-facing roles with excellent de-escalation skills Hands-on experience with Unix/Linux flavors Hands-on experience with SAP HANA and Sybase databases Language Skills English (advanced/fluent written & spoken) Spanish is a plus #SAPECSCareers SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. SAP is committed to Equal Employment Opportunity and to providing reasonable accommodations to applicants with disabilities. If you are in need of accommodation or special assistance to navigate our website or complete your application, please email Successful candidates might be required to undergo a background verification with an external vendor. Referrals increase your chances of interviewing at SAP by 2x #J-18808-Ljbffr
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Technical Manager
3 semanas atrás
São Paulo, Brasil MGI Tempo inteiroOverview Technical Manager role at MGI. Manage a team of Field Service Engineers and Technical Support staff. Responsible for meeting customer needs and expectations in a timely manner. Include coaching and mentoring of Field Service and Technical Support personnel and guidance of departmental goals for Field Service and Technical Support. Responsibilities...
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Technology Service Representative
1 semana atrás
São Paulo, Brasil Lkw Service Gottschalk Tempo inteiroTechnology Service Representative - Technical Relationship Manager Location Business Area Sales and Client Service Ref # Description & Requirements Resumes must be submitted in English to be consideredDue to rapid business growth, we’re expanding our team. In capital markets, both buy-side and sell-side firms aim to automate and streamline operations...
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Technical service manager
2 semanas atrás
São Paulo, Brasil SAP Tempo inteiroRequisition ID: Work Area: Information TechnologyExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T3Hiring Manager: Margarita SalazarRecruiter Name: Thais NadimAdditional Locations: EXPECTATIONS AND TASKS We are looking for an accomplished SAP Technical Service Consultant who is well versed in delivering...
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Technical Service Manager
2 semanas atrás
São Paulo, São Paulo, Brasil SAP Tempo inteiro R$120.000 - R$240.000 por anoRequisition ID: 432325Work Area: Information TechnologyExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T3Hiring Manager: Margarita SalazarRecruiter Name: Thais NadimAdditional Locations:EXPECTATIONS AND TASKSWe are looking for an accomplished SAP Technical Service Consultant who is well versed in delivering...
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Technical Account Manager
4 semanas atrás
São Paulo, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
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Technical Service Manager
Há 5 dias
São Paulo, Brasil SAP SE Tempo inteiroTechnical Service Manager - Enterprise Cloud Services Requisition ID: Work Area: Information TechnologyExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T3Hiring Manager: Margarita SalazarRecruiter Name: Thais NadimAdditional Locations: EXPECTATIONS AND TASKS We are looking for an accomplished SAP Technical...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
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Technical Manager
Há 7 dias
São Paulo, São Paulo, Brasil MGI Tempo inteiro R$90.000 - R$120.000 por anoABOUT USMGI is at the forefront of genomics innovation, delivering high-quality genetic sequencers and advancing life sciences research. We're dedicated to creating affordable, effective healthcare solutions and expanding regional operations across the Americas.Ready to make an impact in life sciences and healthcare? Join us on this exciting journey toward...
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Technical Manager
Há 7 dias
São Paulo, São Paulo, Brasil MGI Tempo inteiro R$90.000 - R$120.000 por anoABOUT USMGI is at the forefront of genomics innovation, delivering high-quality genetic sequencers and advancing life sciences research. We're dedicated to creating affordable, effective healthcare solutions and expanding regional operations across the Americas.Ready to make an impact in life sciences and healthcare? Join us on this exciting journey toward...
