Technical transition manager
4 semanas atrás
Position Overview: As a Technical Transition Manager, you will be responsible for ensuring the smooth migration, coordinating with Product Squad, customer and providers. The Technical Transition Manager role is to understand the customer business and technical requirement and convert it in to the technical solution. You will work collaboratively within a cross-functional Agile team to drive continuous improvement and innovation. Candidate must be fluent in English language both in speaking and writingRequisitos:Key responsibilities: • Gathers detailed requirements and creates system specifications • Translates business requirements into comprehensive technical system specifications. • Maps/documents the dependencies and influences of new system requirements • Responsible for creating and maintaining structured system specific documentation Works with the project managers and development teams to ensure that implemented functionality meets architectural and design guidelines. • Responsible for producing release notes and roadmaps. • Cultivates good relationships with program stakeholders and communicates transparently. • Supports the entire development lifecycle and reviews test cases for QA to ensure proper testing. • Provides subject matter expertise for change management processes and systems Identifies new contact center trends and discusses them with the business. • Defines the ultimate vision for proof-of-concept and solution technical architecture, e.g. high-level view of capabilities and requirements of underlying database, presentation, technologies and so on. • Develops application designs/blueprints and creates Business Architecture deliverables that are consistent with SOA (service-oriented architecture) principles. • Identifies relevant logical modules and services to fulfill future solution architecture Makes high-level design decisions on the structure and interaction of modules and services. • Identifies potential evolution paths to the ultimate solution vision. • Communicates implications of architectural decisions and issues to all stakeholders. • Technical degree in Telecommunications Technology or similar acquired Knowledge • Working experience of 12 to 15 years in similar domain • Experience in Contact Center environment • Experience working with Cloud environments will be a plus • At least 3 years’ experience in contact center systems analysis, ideally in designing contact center services, processes and environments. If not, we also value experience in VoIP and Networks architecture in large companies • Experience in working with global, multi-cultural teams • Experience working in complex IT development in complex IT development Projects • Understand Contact Center ECO systems dependencies for example with CRM tools or Reporting Applications
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Technical transition manager
4 semanas atrás
SAO PAULO, Brasil Cadmus Tempo inteiroPosition Overview: As a Technical Transition Manager, you will be responsible for ensuring the smooth migration, coordinating with Product Squad, customer and providers. The Technical Transition Manager role is to understand the customer business and technical requirement and convert it in to the technical solution. You will work collaboratively within a...
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Technical Transition Manager
Há 4 dias
São Paulo, São Paulo, Brasil Cadmus Tempo inteiro R$90.000 - R$120.000 por anoPosition Overview: As a Technical Transition Manager, you will be responsible for ensuring thesmooth migration, coordinating with Product Squad, customer and providers. The TechnicalTransition Manager role is to understand the customer business and technical requirement andconvert it in to the technical solution. You will work collaboratively within a...
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Technical Service Manager
1 semana atrás
São Paulo, Brasil Devos Executive Search Tempo inteiroTechnical Service Manager / Formulation Manager - Animal Nutrition We are leading a strategic search for a technical leadership role in multi-species nutritional formulation. The selected professional will manage a highly qualified team, drive cost optimization projects, and ensure technical excellence across internal and external stakeholders. Lead a...
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Transition Project Analyst
Há 4 dias
São Paulo, Brasil Lenovo Tempo inteiroDescription and Requirements We are looking for a proactive and detail-oriented Transition Project Analyst to support the successful planning and execution of IT transition projects. In this role, you will collaborate closely with the Transition Manager to coordinate project activities, track progress, manage documentation, and ensure alignment across...
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Transition Project Analyst
1 semana atrás
São Paulo, Brasil Lenovo Tempo inteiroDescription and Requirements We are looking for a proactive and detail-oriented Transition Project Analyst to support the successful planning and execution of IT transition projects. In this role, you will collaborate closely with the Transition Manager to coordinate project activities, track progress, manage documentation, and ensure alignment across...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Riskified Tempo inteiroAbout the Role Riskified’s clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products. Externally, you’ll be working with brand-name retailers...
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Technical Solutions Manager, Platform
Há 4 dias
São Paulo, Brasil Databricks Tempo inteiroP-1449 Databricks is looking for a Technical Solutions Manager to grow, lead and manage the Technical Solutions engineers and support teams in Brazil. The Technical Solutions Manager is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks...
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Senior Technical Project Manager
1 semana atrás
São Paulo, Brasil Gympass Tempo inteiroSenior Technical Project Manager - Data Engineering The primary focus of this position is to deliver technical projects that drive business growth and digital transformation.
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Technical Account Manager
Há 2 dias
São Paulo, São Paulo, Brasil Riskified Tempo inteiro R$80.000 - R$120.000 por anoAbout UsRiskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team...
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Senior Technical Project Manager
2 semanas atrás
São Paulo, Brasil Luxoft Tempo inteiroProject description Luxoft is searching for proactive and talented technical manager to join a hedge fund team, your role will be dual between the vendor tasks and customer requests. Responsibilities Hiring and People Management Customer Management Technical Audit of the projects PoC and MVP's Administrative tasks SKILLS Must have Min 5 years of experience...
