Strategic Account Management

The **Strategic Account Management** leads our most valued customers into the digital age. Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes across the entire Microsoft and Microsoft Partner solution portfolio.
We are looking for a Strategic Account Management based in Belo Horizonte, in charge of** Energy/Resources** customers. The Strategic Account Management will be responsible for the following:
Business Manager:
Lead with Industry or Solution Sales Play - Building trusted relationships through engagements focused on driving the customers desired business outcomes using Microsoft technologies
Transformation Manager:
Reliably deliver on the customers business and technology outcomes. Continue to lead Digital Transformation discussions with customers through best in class engagements.
Account Orchestration Team Manager:
Orchestrating and coordinating the team, ensuring that the best of Microsoft and our partners is brought to bear to help our customers deliver their business goals.
**Responsibilities**:
**Customer Engagement**
- Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive and business and technical decision makers at high levels of the customer's organization to establish alignment and secure buy-in and execution. Connects the customer to Microsoft executives. Leverages strong customer engagement strategies to build long-term relationships with customers and drive budget allocation decisions. Partners with them to foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President).
- Proactively develops a comprehensive understanding of customer's business needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers needs to deliver new insights on customers business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer highly-customizable digitalization solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model.
- Leads digital transformation for mother and child accounts to drive business outcomes and create business value for customers. Disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation.
- Proactively involves corporate resources and engages industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale.
**Account Management**
- Develops and oversees the execution of account plans for mother and child accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Leads multiple, diverse and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interested in mutual business growth. Ensures sales consumption and adoption goals on target. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.
- Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.
- Expands network of key internal (e.g., Microsoft Consulting Services (MCSs)) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account managem

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