Inbound Sales Team Lead

Há 5 dias

Estado do Rio de Janeiro, Brasil Ueni Ltd Tempo inteiro
**Who are we?**
UENI is a service-oriented technology company that scales the process of building websites and delivering marketing to small businesses. UENI is a disruptive solution to the deeply under-served small business market with its high-quality solutions swiftly delivered at an affordable cost.
Fluent written and spoken English is required.
**Role & Responsibilities**
The Inbound Sales Team Lead is responsible for the following:
- Drive commercial performance of the Inbound Sales team to achieve company and team targets
- Provide ongoing guidance to each member of the Inbound Sales team - coaching them on consultative sales of our product to yield more sales per SDR
- Quality check calls, tickets, and live chat to identify areas for SDR improvement
- Create and nurture a unified team culture with strong communication and cohesion
- Set targets and create incentives
- Be the point person for any escalations or questions in the team
- Fill in for an SDR or take calls as needed - lead by example
- Work with other teams in the company, chiefly marketing, to align initiatives to maximize outcomes
- Front-foot sales leader willing to roll up their sleeves and drive from the front, helping on the phones, live chat, and tickets
- Experience as an inbound SDR
- Knowledge of best practices in sales
- Knowledge of core sales KPIs and how to grow performance
- Consistent and reliable approach
- Helpful and empathetic leadership style
- Calm and composed under process
**Benefits & Perks**
- Fully remote
- Competitive compensation
- Professional development
- Diverse, friendly, and fun work environment
**Interview stages**:
- Initial interview (20min): The goal is to understand your experience in leading inbound sales teams.
- Technical Interview (30min): The goal is to understand the sales skills, operational knowledge and strategic thinking.
- Final interview with founders (20min): Deeper dive into strategy & future growth, while addressing any open questions.

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