Operations & Logistics Manager (Automation)

**ABOUT THE ROLE**
In our Automation & Adv. Analytics team we are passionate about encouraging a specific skill-set (business translation through Data Science) that collaborates with a vast number of business partners within Uber Eats LatAm, having direct responsibility on impacting the business's highest priorities. Our Operations Manager (Automation) role is essential to bring together a three-sided marketplace by optimizing/managing processes
This Operations-driven role calls for a rare combination of deep technical skills (primarily coding and optimization modeling), creative problem solving, and strong partner/project management.
This person will work in the Delivery LatAm Central Operations team, owning/collaborating on projects with other Operations verticals from Regional, Sub-Regional and Local teams.
**WHAT YOU'LL DO**
- Design, implement and supervise automation assets by scaling new and existing processes, always focusing on operational efficiency and growth
- Use sophisticated analytics and business intelligence techniques to uncover hidden patterns and business opportunities. Use data to challenge the status-quo and influence/drive teams to action
- Choose which projects should be prioritized, set realistic timelines to reach goals, efficiently drive projects through coordination with partners & project management
- Proactively search for new product features that could improve a magnificent Eater, Courier, and Restaurant experience in the platform
- Work with Product/Engineering as an Operations liaison on existing processes/frameworks, coordinating other mega-regions for processes scaling and standardization
- Maintain all live processes in the team's portfolio, focusing on process reliability and transparency with partners
**WHAT YOU'LL NEED**
- A minimum of 3+ years of robust work experience in a startup, strategy, operations, analytics, or a variety of other specialty roles with consistent track record in quantitative fields
- Technical expertise: Programming proficiency in a scripting language (Python preferred), SQL and optimization methods
- Professional proficiency in English or Spanish
- Problem solving: Be able to address issues that involve people, things, and processes by using logic, eye for business and data, in a scientific approach
- Pro-activeness in a constantly evolving work environment while maintaining flexibility and a collaborative/positive demeanour
- Good communication skills that will allow objective and constructive debates with technical and non-technical people from all backgrounds
- Experience in building large scale solutions with potential integrations with different frameworks
- Proficiency in Optimization models (such as classifiers, regressions, forecasting) for both deterministic/stochastic scenarios
- Self-learning + "hacking" attitude to seek the status-quo and build solutions that yet don't exist (for problems that seem impossible)
LI-Remote
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

---