Customer Service Representative
2 semanas atrás
Customer Service Representative Phemex•vitória, estado do espírito santo, Brazil Descrição da vaga RESPONSIBILITIES Handle requests through tickets and other online tools for customers in English and other languages. Provide accurate, valid and comprehensive information by using the right customer service methods/tools. Provide proper solutions to customer issues within reasonable time limits. Keep records of customer interactions and follow-up to ensure smooth and accurate resolution of customer issues. Follow communication procedures, guidelines, and policies. Ensure customer satisfaction and provide professional customer support. Maintain a positive, empathetic, and professional attitude toward customers at all times. Follow the shift arrangement based on the team needs. The current shift is UTC 09:00-18:00. QUALIFICATIONS Must requirement: Bachelor's degree or higher. Professional speaking, listening, reading and writing skills in English . At least one year of CS Trading agent related working experience in the crypto exchanges . Own a Macbook bought within 6 months, or can purchase a new Macbook, to be paid back in installments within the next 6 months. This Macbook requires at least an M1 chip and can only be used for work. Working five days a week, and willing to be scheduled for working at weekends . Able to support the working shift between 00:00 - 09:00 SGT timeslot. Moreover Bilingual language skill is a plus; Stable, kind, empathetic, compassionate, detail-oriented, with a strong spirit of teamwork. With the ability to handle multiple tasks under high pressure, while maintaining a professional attitude. Could handle multiple tasks in the high-pressure work status and keep a professional attitude and strong teamwork spirit would be a plus; Be able to support the night shift based on the team's needs. We can provide Competitive pay and benefits package, including paid leaves, birthday gift and so on. Collaborative and harmonious team environment. Flexibility for remote work. (Location is not limited but need be fixed) Allowance in installments for new MacBook for work for a few months. Note This is a self-employed role , providing service to the company, paid fully in USDT . When applying for this role, please attach your updated resume in English, better with your Telegram account so that we can quickly catch up. There are more than one headcounts in the CS team and feel free to share this JD to your friends who may be interested as well. #J-18808-Ljbffr
-
Customer Service Representative
2 semanas atrás
Espírito Santo do Pinhal, Brasil Phemex Tempo inteiroCustomer Service Representative Phemex•vitória, estado do espírito santo, BrazilDescrição da vagaRESPONSIBILITIESHandle requests through tickets and other online tools for customers in English and other languages.Provide accurate, valid and comprehensive information by using the right customer service methods/tools.Provide proper solutions to customer...
-
Customer Service Representative
Há 2 dias
Caxias do Sul, Brasil Danfoss Tempo inteiroRequisition ID: 37656- Job Location(s): Caxias do Sul, BRWe are looking for a Customer Service Representative to our site in Osasco. The Customer Service Representative will manage and develop the order fulfillment process, striving for excellent customer satisfaction. Additionally the Customer Service Representative needs to support a participative...
-
Customer Service Representative
Há 19 horas
Caxias do Sul, Brasil Danfoss Tempo inteiroRequisition ID: 37656- Job Location(s): Caxias do Sul, BRWe are looking for a Customer Service Representative to our site in Osasco. The Customer Service Representative will manage and develop the order fulfillment process, striving for excellent customer satisfaction. Additionally the Customer Service Representative needs to support a participative...
-
Customer Service Representative
2 semanas atrás
Espírito Santo, Brasil Vantage Tempo inteiroVantage is a global, multi-regulated, multi-asset broker based in Sydney, offering clients access to trading CFDs on Forex, Commodities, Indices, Shares, and Cryptocurrencies.With over 10 years of market experience, Vantage has a strong presence with more than 1,000 employees across 30 global offices.Vantage provides a trusted trading ecosystem and a...
-
Customer Support Representative, Level 1
2 semanas atrás
Espírito Santo, Brasil Jove Tempo inteiroJoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their research, teaching and learning.Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
-
Customer Support Representative, Level 1
2 semanas atrás
Espírito Santo, Brasil Jove Tempo inteiroJoVE is the world‑leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
-
Customer Service Representative
Há 3 dias
São José do Rio Preto, Brasil Titan Auto Glass Tempo inteiroTitan Jobs – Careers In North Dallas for Auto Glass RepairYOU ARE THE FACE OF EXCELLENCEEveryone wants to thrive; to live a prosperous and fulfilling life.At Titan Auto Glass, that is goal number one: to ensure our employees thrive and in turn that our team as a whole reaches it's highest potential.We are not commodities, we are people.Just as we search...
-
Santo André, Brasil MasterPro Installs Tempo inteiroWe are looking for a Bilingual Customer Service Agent to handle inbound and outbound phone calls and email communications in both languages.This role focuses on assisting customers with questions related to delivery, installation, scheduling, and general order support, as well as proactively reaching out to customers when needed. Monday to Saturday, 44h a...
-
Customer Service Representative Ii
Há 4 dias
São José do Rio Preto, Brasil Sato America Tempo inteiroSATO America is seeking a detail-orientated, service-focused, Customer Service Representative II.At SATO America, LLC our mission is to create new value for our customers through products and services of superior quality and to contribute towards a better and more sustainable world.In over 80 years, SATO has fostered a culture of professionalism and...
-
Customer Service Agent
4 semanas atrás
Espírito Santo, Brasil Ardent Group Tempo inteiroTHE SCOPE With 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the heart of innovation is accompanied by a diversification and specialization of positions, with the creation of new cutting-edge jobs. As part of its sustained growth,...
