Desktop Support Technician
Há 19 horas
Job Description: Desktop Support Engineer L2 Location: São Paulo Experience: 4-5 years Language: English Role Overview: We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be responsible for delivering high-level support for desktop systems, applications, and network-related issues. Key Responsibilities: Desktop & Application Support: Troubleshoot and resolve Level 2 issues related to hardware, software, and operating systems (Windows/Linux/Mac). Provide support for business-critical applications, ensuring minimal downtime. Manage software installations, updates, and patches. Network Support: Troubleshoot network connectivity issues, including LAN, WAN, VPN, and Wi-Fi. Assist in managing switches, routers, and firewalls when required. Hardware Maintenance: Diagnose and resolve hardware-related issues with desktops, laptops, and peripherals. Coordinate hardware replacements or repairs with vendors. User Support & Training: Guide end-users on system functionalities and best practices. Create and maintain technical documentation and user manuals. System Security & Compliance: Ensure compliance with company policies related to IT and cybersecurity. Monitor and resolve antivirus, malware, and other security alerts. Incident Management: Log, prioritize, and resolve tickets within the defined SLA. Escalate unresolved issues to Level 3 teams or external vendors. Key Skills & Qualifications: Technical Expertise: Proficiency in managing Windows, macOS, and Linux systems. Strong knowledge of Active Directory, Group Policies, and DNS/DHCP. Hands-on experience with Office 365, Microsoft Teams, and similar applications. Familiarity with virtualization tools like VMware or Hyper-V. Network Skills: Strong understanding of TCP/IP, DHCP, and DNS. Experience with VPN and network troubleshooting tools. Certifications (Preferred): CompTIA A+, Network+ Microsoft Certified Solutions Associate (MCSA) or equivalent ITIL Foundation Certification Soft Skills: Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills.
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Desktop Support Technician
Há 2 dias
Brasil, BR IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2Location: São PauloExperience: 4-5 yearsLanguage: EnglishRole Overview:We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be responsible...
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Brazilian Remote Helpdesk Technician 2
Há 7 dias
Brasil Sole Hire LLC Tempo inteiro R$40.000 - R$60.000 por anoThis is a remote position.We are seeking a bilingual Brazilian Portuguese-speaking skilled Helpdesk Technician II to join our dynamic team. In this role, you will provide exceptional technical support and assistance to our users, ensuring that their IT systems are functioning optimally. You will be the first point of contact for troubleshooting issues and...
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Audio Visual Technician
1 dia atrás
Brasil Axiom Technologies Tempo inteiroAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation's...
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Audio Visual Technician
Há 19 horas
Brasil Axiom Technologies Tempo inteiroAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s...
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Desktop support engineer
1 semana atrás
Brasil N Consulting Global Tempo inteiroJob responsibilities Identify and resolve hardware, software, and network issues. This often involves using diagnostic tools and software. Handle more complex issues that Level 1 support cannot resolve and escalate to Level 3 if necessary. Use remote access tools to troubleshoot and fix issues without needing to be physically present. Provide support to...
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Desktop Support Engineer
1 semana atrás
Brasil N Consulting Global Tempo inteiroJob responsibilities Identify and resolve hardware, software, and network issues. This often involves using diagnostic tools and software. Handle more complex issues that Level 1 support cannot resolve and escalate to Level 3 if necessary. Use remote access tools to troubleshoot and fix issues without needing to be physically present. Provide support to...
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Técnico de Suporte N2
Há 11 horas
Brasil Stefanini Tempo inteiro R$4.000 - R$6.000 por anoGraduação completa ou cursando na área de TI;ível Superior/Tecnólogo concluído na área de Tecnologia da Informação.Certificações: ITIL Foundation Certified V3 ou Superior; MD-100: Windows Client;Desejável: HDI DAST - Desktop Advanced Support Technician;Possuir experiência mínima comprovada de em serviços de suporte de Nível 2, em operação...
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Data Center Technician DCT
2 semanas atrás
Brasil Oracle Tempo inteiro R$40.000 - R$80.000 por anoDescriptionLocation:Barueri - SPResponsibilitiesLocationBarueri/SP - Modelo PresencialResponsibilitiesProvide post-sale technical support on-site to carry out reactive and proactive tasks.Perform installation services for new equipment as required.Serve as a Data Center Technician for OCI, diagnosing and resolving data center hardware and network...
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Data Center Technician DCT
2 semanas atrás
Brasil Oracle Tempo inteiro R$60.000 - R$80.000 por anoDescriptionLocation:Campinas e Regio ResponsibilitiesLocationCampinas e Região - Modelo PresencialResponsibilitiesProvide post-sale technical support on-site to carry out reactive and proactive tasks.Perform installation services for new equipment as required.Serve as a Data Center Technician for OCI, diagnosing and resolving data center hardware and...
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Técnico de Suporte DF
Há 11 horas
Brasil Stefanini Tempo inteiro R$35.000 - R$45.000 por anoVaga: Tecnico de SuporteVaga presencialSegunda a sextaHorario comercial- Possuir ensino médio completo ou curso técnico equivalente ou graduação completa ou cursando na área de TI;- Possuir experiência no atendimento remoto a usuários de TIC, por meio de ferramenta de conexão remota, visando a resolução de eventos referentes à configuração,...
