Desktop Support Technician
3 semanas atrás
Job Description: Desktop Support Engineer L2 Location: São Paulo Experience: 4-5 years Language: English Role Overview: We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be responsible for delivering high-level support for desktop systems, applications, and network-related issues. Key Responsibilities: Desktop & Application Support: Troubleshoot and resolve Level 2 issues related to hardware, software, and operating systems (Windows/Linux/Mac). Provide support for business-critical applications, ensuring minimal downtime. Manage software installations, updates, and patches. Network Support: Troubleshoot network connectivity issues, including LAN, WAN, VPN, and Wi-Fi. Assist in managing switches, routers, and firewalls when required. Hardware Maintenance: Diagnose and resolve hardware-related issues with desktops, laptops, and peripherals. Coordinate hardware replacements or repairs with vendors. User Support & Training: Guide end-users on system functionalities and best practices. Create and maintain technical documentation and user manuals. System Security & Compliance: Ensure compliance with company policies related to IT and cybersecurity. Monitor and resolve antivirus, malware, and other security alerts. Incident Management: Log, prioritize, and resolve tickets within the defined SLA. Escalate unresolved issues to Level 3 teams or external vendors. Key Skills & Qualifications: Technical Expertise: Proficiency in managing Windows, macOS, and Linux systems. Strong knowledge of Active Directory, Group Policies, and DNS/DHCP. Hands-on experience with Office 365, Microsoft Teams, and similar applications. Familiarity with virtualization tools like VMware or Hyper-V. Network Skills: Strong understanding of TCP/IP, DHCP, and DNS. Experience with VPN and network troubleshooting tools. Certifications (Preferred): CompTIA A+, Network+ Microsoft Certified Solutions Associate (MCSA) or equivalent ITIL Foundation Certification Soft Skills: Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills.
-
Desktop Support Technician
3 semanas atrás
Brasil, BR IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2Location: São PauloExperience: 4-5 yearsLanguage: EnglishRole Overview:We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be responsible...
-
Engineering support technician
2 semanas atrás
Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Information technology support technician
3 semanas atrás
Brasil Bid. Tempo inteiroAs an IT Support Technician, you will be responsible for ensuring that all technical and quality standards are met while delivering a high level of customer satisfaction. You will work closely with clients to identify issues and implement the best technical solutions, ensuring minimal disruption to their operations. Your ability to troubleshoot, maintain,...
-
Audio Visual Technician
3 semanas atrás
Brasil Axiom Technologies Tempo inteiroAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation's...
-
Audio Visual Technician
3 semanas atrás
Brasil Axiom Technologies Tempo inteiroAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s...
-
Audio visual technician
3 semanas atrás
Brasil Axiom Technologies Tempo inteiroAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation's...
-
Audio visual technician
3 semanas atrás
Brasil Axiom Technologies Tempo inteiroAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at Axiomtechnologies. Com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users...
-
Técnico de Suporte N2
Há 4 dias
Brasil Stefanini Tempo inteiroNível Superior/Tecnólogo concluído na área de Tecnologia da Informação.Certificações: ITIL Foundation Certified V3 ou Superior; MD-100: Windows Client;Desejável: HDI DAST - Desktop Advanced Support TechnicianPossuir experiência mínima comprovada de 3 anos em serviços desuporte de Nível 2, em operação de microcomputadores, com utilizaçãode...
-
Técnico de Suporte N2
Há 2 dias
Brasil Stefanini Tempo inteiroGraduação completa ou cursando na área de TI;ível Superior/Tecnólogo concluído na área de Tecnologia da Informação.Certificações: ITIL Foundation Certified V3 ou Superior; MD-100: Windows Client;Desejável: HDI DAST - Desktop Advanced Support Technician;Possuir experiência mínima comprovada de em serviços de suporte de Nível 2, em operação...
-
Mechanical technician
2 semanas atrás
Brasil MISC Group Tempo inteiroPosition: Mechanical Technician Location: FPSO Marechal Duque de Caxias About Us MISC Group is a world-leading provider of international energy-related maritime solutions and services. For over 56 years, we have been a dynamic, progressive, and innovative global brand, delivering the highest standards of maritime services and sustainable value to our...
