CX Strategy Analyst
1 hora atrás
Company OverviewDiDi Global Inc. is a leading mobility technology platform offering ride‑hailing, delivery, and financial services worldwide. Role OverviewAs CX Governance Analyst, you will partner with CX Senior Leadership and Global Governance to align strategy, drive key projects, and support execution improvements. Key ResponsibilitiesSupport OKR and project target setting across CX governance. Benchmark opportunities and implement efficiency initiatives. Facilitate strategic planning, research, and cross‑validation of stakeholder OKRs. Coordinate project execution, monitor progress, and escape risks. Maintain CX Governance calendar, performance reviews, and communication of insights. Track and assure delivery of initiatives, deliver OKR results. QualificationsExperience in consulting, strategic planning, PMO or tech industry. Strong problem‑solving, communication, and writing skills. Self‑starter, multitask, and proactive approach. Proficiency in Excel and PowerPoint. Data‑driven mindset and analytical skill to track KPIs. Fluent in English; daily interaction with stakeholders in Brazil and Mexico. Experience managing projects in Monday System is a plus. Benefits & CultureWe prioritize user value, data‑driven decisions, collaboration, integrity, growth, and diversity. Inclusive environment with opportunities for all. #J-18808-Ljbffr
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CX Strategy Analyst
Há 2 dias
São Paulo, São Paulo, Brasil DiDi Global Tempo inteiro R$80.000 - R$120.000 por anoCompany Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
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Cx Strategy Manager
Há 2 dias
São Paulo, Brasil DiDi Global Tempo inteiroCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
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Cx Operations Analyst
Há 5 dias
São Paulo, Brasil Nearshore Business Solutions Tempo inteiroJob Title: CX Operations Analyst / Specialist Location: Remote Latin America Preferred Type of Contract: Full-Time Salary Range: Market Rates Language Requirements: English (Professional Proficiency) We are seeking a skilled CX Operations Analyst/Specialist with strong experience in HubSpot administration and post-sales process support to join our growing...
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CX Strategy Sr Manager
2 semanas atrás
São Paulo, Brasil 99 Tempo inteiroJoin to apply for the Sr Manager CX Strategy role at 99 About The Company DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as...
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CX Operations Analyst
Há 4 dias
São Paulo, Brasil Nearshore Business Solutions Tempo inteiroJob Title : CX Operations Analyst / Specialist Location : Remote Latin America Preferred Type of Contract : Full-Time Salary Range : Market Rates Language Requirements : English (Professional Proficiency) We are seeking a skilled CX Operations Analyst / Specialist with strong experience in HubSpot administration and post-sales process support to join our...
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CX Strategy Manager
2 semanas atrás
São Paulo, São Paulo, Brasil DiDi Global Tempo inteiro R$80.000 - R$120.000 por anoCompany OverviewDiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
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CX Strategy Manager
2 semanas atrás
São Paulo, São Paulo, Brasil DiDi Global Tempo inteiro R$40.000 - R$80.000 por anoCompany Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
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CX Operations Analyst
1 dia atrás
São Paulo, State of São Paulo, Brazil Nearshore Business Solutions Tempo inteiro US$60.000 - US$120.000 por anoJob Title: CX Operations Analyst / SpecialistLocation: Remote Latin America PreferredType of Contract: Full-TimeSalary Range: Market RatesLanguage Requirements: English (Professional Proficiency)We are seeking a skilled CX Operations Analyst/Specialist with deep experience in HubSpot administration and post-sales process optimization to join our growing...
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CX Quality Analyst
3 semanas atrás
São Paulo, Brasil Wellhub Tempo inteiroCX Quality Analyst - Fraud & CX Prevention Join Wellhub as a CX Quality Analyst - Fraud & CX Prevention and help safeguard our customers while enhancing their experience. GET TO KNOW US Your wellbeing, our mission. Join a company shaping a healthier world. At Wellhub we’re revolutionizing workplace wellness. Our platform connects employees worldwide to the...
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CX Quality Analyst
4 semanas atrás
São Paulo, Brasil Gympass Tempo inteiroCX Quality Analyst - Fraud & CX Prevention Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with...
