System Specialist I

Há 3 dias

Cidade Jardim, Brasil Labcorp Tempo inteiro
Labcorp Drug Development is a leading global drug development services company and we provide support to the Pharmaceutical and Biotechnology industries. Are you ready for the next step in your career? We are currently recruiting for a System Specialist I in Brazil. Role description:
- Global position based in Brazil (will report to functional manager based in US)
- Must have a Bachelor´s Degree (or equivalent work experience) with 3 years of relevant healthcare experience including at least 2 years of relevant clinical operations experience. Strong technical expertise preferred
- CTA or CRA with experience/expertise with systems, processes and trainings provisioning
- Provide first level support for CDO system users related to knowledge of systems and associated processes
- Retain and continually develop expertise with applicable systems (including IMPACT, IRIS, RAVE, Gemstone Veeva). The use of systems may change over time. Maintain a knowledge of reporting systems and advise end users to remove the need for excel trackers
- Communicate problems, enhancement requests from user groups to the relevant system group
- Proactively share information and knowledge with the end user community. Solicit feedback and identify training gaps from the relevant system groups
- Contribute to relevant system communities to share best practices and ensure aligned approaches
- Support business administration tasks for example testing of system functionality or versions
- Collaboration with training groups to develop and / or review system training and supporting materials
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